Solved
Whirlpool

whirlpool ultimate care 2 stops, not door switch

DWdwolf
Asked about 10 years ago 3,657 views
0

My whirlpool ultimate care 2 stops midway. From internet searching I was sure it would be the lid switch so for a test I by passed it. Well it still stopped. All I need to do to get it going again is pull the big knob of and on again and then it finishes ?? So what should I be looking at next. The entire knob assembly ??? I imagine that is not cheap. Thanks

Model Lsq9659lw0

Can the timer be sprayed with electrical contact cleaners ?

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Whirlpool LSQ9659LW0 stops mid-cycle and restarts after using main control knob

The problem
Whirlpool Ultimate Care 2, model LSQ9659LW0, stops part way through a wash. The lid switch was bypassed as a test but the fault remained. The machine will continue and finish if the large pull on/off knob is turned off and back on again.
Likely cause
The strongest diagnosis in the discussion is faulty internal contacts in the pull on/off control associated with the main knob/timer assembly. The accepted reply says the contacts may be burned from a poor connection and current load. It was also noted that if the machine always stops at exactly the same point, a different fault is possible, but this was not identified.
What fixed it
Most likely the control/timer knob assembly would need replacement rather than cleaning, as the accepted reply says the internal contacts are not normally accessible and the issue is unlikely to be dust. No confirmed repair was posted.
Checks to try
  • Lid switch was bypassed as a test and the machine still stopped
  • Machine restarts and completes when the large knob is switched off and back on
  • Consider whether the machine always stops at exactly the same point in the cycle

Safety: Do not bypass the lid switch or other safety devices. Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 10 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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1 Answer

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered about 10 years ago

I'm not familiar with this machine but if the big knob also turns the washing machine on and off by pulling and pushing it may be that the contacts inside are faulty. They could be burning due to a poor connection and high current passing through them. It wouldn't normally be possible to get to these contacts and it's unlikely to be just dust - more likely burned connection contacts. It would normally need replacing and as you say quite expensive and involved.

However, if it always stops in exactly the same place it may well be something different as poor contacts would be random (unless it always stopped when calling for the heater which suddenly increases power consumption).

Whitegoods Help — appliance repair expert and forum host.

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