Drain Issue | Need Help!

Hello!

I'm in desperate need of some assistance. Many thanks in advance if you take the time to read/respond.

I have an LG WM2010CW Washing Machine. It won't drain. With a small load and full of water, I unplugged it for a bit and then plugged it back in. I then ran the Rinse/Spin cycle. There was already water in the basin before I started this operation. The first thing it did was spin intermittently. Then, it fully drained. Then it spun for a while. It then filled back up and with 12min remaining on the display, it stopped. The small light next to high was blinking and the beeper/rinse&spin buttons were illuminated. After about 10min or so, the 12min remaining on the display changed to error OE and it started beeping. It's now been about 20min and it still says OE on the display and it's still full of water.

I thought maybe a plugged drain filter or bad drain pump but it did drain during the rinse/spin cycle.

Is there a way to do a master reset? Anyone have any suggestions?

Thanks,

Jason Kaloyanides

[email protected]