Solved
Hotpoint
TCL780

Hotpoint Condenser Dryer TCL780 Only Heats Up On Set Programmes

NInickking360
Asked almost 10 years ago 1,366 views
0

Firstly apologies if you can't assist with dryers, I did check and I didn't see anything to say you didn't but at the same time I didn't see anything to say you did.

We have a Hotpoint TCL780 Condenser Dryer, it recently stopped getting drying clothes and just ran cool. I did various investigation work (basically I googled it!), everything appeared to point to a problem with the thermostats.

I bought a couple of replacement thermostats off eBay, fitted these but no change, the dryer still didn't get hot. I did a bit more digging and it suggested I replaced all 3 thermostats rather than the 2 I had already replaced. In the end I decided to buy the entire heater unit complete with thermostats.

Before this arrived I was playing around with the dryer and I found it did get warm when using one of the Set and Forget programmes, i.e. 1 Ready To Wear 2 Cottons Cupboard Dry, it only doesn't work when you try and set using one of the number, i.e. 60.

The replacement heater unit arrived and I fitted it yesterday, anyway there is no change it still only works on the Set and Forget programmes.

I've already cleaned out the dryer, removed any fluff etc, we've also had the 'safety' repair several months ago so it should all be good to go

Any suggestions on what to try next?

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Hotpoint TCL780 heats only on set programmes, not timed settings

The problem
A Hotpoint TCL780 condenser dryer ran cool and would not dry clothes on numbered timed settings such as 60, although it did produce heat on some Set and Forget programmes. The owner had already cleaned out fluff and fitted replacement thermostats, then a complete heater unit with thermostats, with no change.
Likely cause
The discussion supports that the heater element, cut-outs and much of the heater wiring were probably not the cause because the dryer heated on some programmes. The accepted reply says the fault could instead be with the PCB, a connection or wiring fault, a thermostat/cut-out issue, or another control-related fault. Another suggestion was a water detection or condenser full sensing issue, but this was not confirmed.
What fixed it
Do not continue replacing parts speculatively. The recommended action was to trace the fault properly using a continuity test meter and check the relevant circuit, including wiring/connections and control components. The exact failed part was not confirmed. Further diagnosis should be carried out by a suitably qualified appliance engineer.
Checks to try
  • Dryer cleaned out and fluff removed
  • Replacement thermostats fitted with no change
  • Complete heater unit with thermostats fitted with no change
  • Heating confirmed on some Set and Forget programmes but not on timed settings
  • Continuity testing recommended to trace the fault
Parts or tools mentioned
  • replacement thermostats
  • complete heater unit with thermostats
  • continuity test meter

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 9 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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3 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered almost 10 years ago

Hi. Not drying only points to thermostats as just one possibility. It's a shame you wasted time and money on the heating element as it's one of the parts that can be easily tested with a meter to see if it's faulty or not. If a dryer isn't heating it can be a problem with the pcb, a connection or wiring fault, a stat, a cut-out or the element. You have to trace the fault with a continuity test meter.

Whitegoods Help — appliance repair expert and forum host.
0
WH
WhitegoodshelpVerified Engineer
Answered almost 10 years ago

Condenser dryers may also have a way of cutting the heating if there is water detected in the base (via a float switch) or if the condenser drawer is full or the device that detects whether it is or not is faulty or jammed.

Whitegoods Help — appliance repair expert and forum host.
0
WH
WhitegoodshelpVerified Engineer
Answered almost 10 years ago

Also If the heater works on some setting but not others it surely means all the cut-outs (TOCs) and the element and wiring are OK. To be honest I wouldn't risk buying any more parts speculatively although I can imagine you not wanting to get beat by it.

Whitegoods Help — appliance repair expert and forum host.

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