Hotpoint washer/dryer wdl520p, stopping mid drain
Hi, I've been having an odd issue with my hotpoint washer dryer, that's quite hard to google as everything about stopping while draining is about blockages.
It stops at some drain point in the cycle, when empty it will fill up with water fine and there seems to be no issue with it spinning, I replaced the drum assembly about 4 months ago as the bearings had gone, I have tried the dryer setting and it seems to heat up fine as well.
When on the drain cycle option, it will drain perfectly fine into the standing pipe, seems to be unobstructed flow, for about 5-10 seconds before stopping with all the lights flashing and door unlocking. I have taken all the hoses from the drum (hose with ball in) motor to the standing pipe and found no obstruction, I have cleaned them as well. I've cleared the coin trap bit with no issue and have taken the motor out when turning the drain cycle on and it spins perfectly fine, it seems to make a slighty different noise after a few seconds but seems to have no issue turning still, this sound started after I pulled out the metal cylinder part which attached to the cross turny bit (technical I know) basically the turning part of the motor inside the two coils, this is surrounded in plastic and did seem to be meant to be removable, it was covered in some gunk which I cleaned out. The sounds seems like maybe it rattles a bit. But the issue of stopping started before this (why i cleaned it out and it seems no worse or better since)
From having it half filled with water, it is possible to drain it by repeatably putting on the drain cycle, it stopping and flashing, turning it on and off, then putting the cycle on again.
I have left it off and unplugged over night and tried cycling it on and off, I've also tried getting it to run a few different cycles, normal use one, rince, dryer and the drain. All of these seem to stop mid way through draining.
Any idea of how to fix this would be greatly appreciated, I've been pulling my hair out trying to work out why it stops draining when its draining perfectly fine.
Many thanks,
Ciaran
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Hotpoint WDL520P stops shortly after starting to drain
- The problem
- Hotpoint washer/dryer WDL520P stopped part way through the drain stage on multiple programmes. It would pump water out normally for about 5 to 10 seconds, then stop with all lights flashing and the door unlocking. The owner reported that filling, spinning and drying appeared to work, and the machine could sometimes be emptied only by repeatedly restarting the drain programme.
- Likely cause
- Most strongly supported diagnosis was an intermittent drain pump problem, either the pump jamming due to a floating obstruction or the pump cutting out during operation. A general blockage was not supported by the checks described.
- What fixed it
- The accepted advice was to determine whether the drain pump itself stopped running when the fault occurred, as this would support a pump jam or pump failure. Exact repair was not confirmed in the discussion.
- Checks to try
- Drain programme tested and water was seen to discharge into the standpipe for 5 to 10 seconds
- Hoses from drum to motor and from motor to standpipe were removed, checked and cleaned with no obstruction found
- Coin trap/filter area was cleared
- Drain pump motor was removed and observed spinning when the drain cycle was started
- Machine was left unplugged overnight and several programmes were retried
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
1 Answer
Hi. Could the pump be jamming up due to a floating obstruction or maybe the pump is cutting out? When it stops pumping out does the pump stop running?
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