Bosch Exxcel 8 filter cap
I can't see this answered in FAQs. I am trying to get the filter open on my Bosch Exxcel 8 / WAQ28461GB. I have checked various online resources but none of them seem to match our machine.
With the front panel off I can use the mini hose to drain but I can't get the filter open. In videos that I have found, the filter cap twists anti-clockwise for a couple of turns before pulling out easily. On ours, there is a moulded plastic tab at the top of the panel that stops the cap doing a full turn - so it goes almost all the way around, releasing water but it does not let me pull the filter out. It turns quite stiffly and there is no point where it feels like it should pull out. I know these things can get jammed but I have not been able to release anything. Grateful for any advice - not least, should it pull out when it is at its furthest point in the anti-clockwise turn?
So in the image, the black tab in the blue circle turns in the direction shown until it hits the white tab circled in red.
thanks, Andy
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Bosch Exxcel 8 WAQ28461GB pump filter cap will not come out
- The problem
- On a Bosch Exxcel 8 WAQ28461GB washing machine, the owner could drain water via the small hose but could not remove the pump filter. The cap turned anti-clockwise only until a moulded plastic stop/tab blocked further rotation, and it did not then pull out.
- Likely cause
- Most strongly supported diagnosis is that the filter was either not being pushed past the moulded stop correctly, or it was jammed internally by debris/obstruction. The exact cause was not confirmed.
- What fixed it
- The accepted advice was to push the filter in when it reaches the stop so it can ride past the plastic tab. If the filter is jammed by something inside, the recommended next step was to remove the sump hose to clear the obstruction. No confirmed completed repair was posted.
- Checks to try
- Filter cap turned anti-clockwise until it hit the moulded plastic tab
- Machine was drained using the mini drain hose
- Owner noted the cap turned stiffly and did not reach a clear pull-out position
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
1 Answer
Can you push in the filter at that point to ride it past the plastic tab? If it's jammed by something inside you will need to take off the sump hose as described in my article here Washing Machine Pump Filter (there's a paragraph entitled Washing machine pump filter stuck?)
Need Professional Help or Spare Parts?
Your Answer
Sign in to share your expertise and post an answer.
Related Questions
My Bosch washing machine is stuck on 33 minutes remaining
1 answer • 1 reply
Bosch washing machine door lock accidentally triggered with the door open – how I reset it
0 answers • 2 replies
Bosch idos wiring harness
1 answer • 2 replies
Key symbol and circular symbol with small and large water droplets on Bosch Series 6 Anti-Stain washing machine
1 answer • 3 replies
Bosch Avantixx Washing Machine Not Draining
1 answer • 4 replies
How does one remove front panel to gain access to the drain pump of a Bosch VarioPerfect Serie | 4 model WAN24001GB/19 ?
1 answer • 15 replies
BOSCH WDU28560GB fan running??
1 answer • 1 reply
Bosch I DOS system any good?
1 answer • 2 replies
Bosch washer drum not rotating
1 answer • 1 reply
WAU28T51GB/01 won't drain
1 answer • 23 replies