Candy GVW1585TC3W won't stop draining
Hi guys, As above the machine seems to be stuck on drain. The pump continually runs even though there's no water left in the system. I've checked the filter and that's fine. I've tried the usual turning off at the wall but as soon as it's powered again and the door is shut it resumes running the pump. There's no error codes being displayed and programs can be started they just never actually start as it keeps draining. Anyone any ideas?
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Candy GVW1585TC3W continually runs drain pump
- The problem
- The Candy GVW1585TC3W washing machine was stuck in drain mode. The drain pump ran continuously even when no water remained. The filter had been checked and found clear. Powering off at the wall did not reset it; when power was restored and the door was shut, the pump started again. No fault codes were displayed, and programmes could be selected but would not begin because the machine kept draining.
- Likely cause
- The strongest diagnosis in the discussion was an insulation fault causing erratic behaviour. A stuck pressure switch was also suggested as a possible cause, making the machine think it was overfilling, but this was noted as less likely because the washer would normally then not take in any water.
- What fixed it
- No confirmed repair was documented. The accepted advice was that the fault required an engineer for further diagnosis.
- Checks to try
- Filter checked and found fine
- Machine powered off at the wall and powered back on
- Observed that pump restarts when power is restored and door is shut
- No error codes displayed
- Programmes can be started but do not actually begin
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
1 Answer
Insulation faults can cause strange behaviour. A pump running all the time could also be caused by pressure switch being stuck so the machine thinks it's overfilling. However, I would expect the washer to not take in any water if that was the case. I think an engineer is needed.
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