Solved
Bosch

Bosch - Bra's getting caught in seal after repair

KAKaren
Asked over 9 years ago 3,496 views
0

Hi,

i have a Bosch washing machine WAQ283S1GB purchased in December. In Feb we had an issue with the concrete weight that had broken. Bosch repaired it. 2 washes after repair a bra got stuck in door seal and ripped it. Machine was not overloaded. Bosch replaced the seal.

now another bra (which was in a protective bag) has caught and damaged the door seal (although not ripped it as not underwire part). Again the machine was not overloaded. Washed at 40 degree 2 1/2 hour cycle with 1400 spin. Same bra wages in same cycle many times previously.

Wondering if this is something I have done wrong? Or whether damage done internally to the machine when concrete weight was broken has caused the recurring issue.

Want to understand issue a bit better before I make any further contact with Bosch (who I have not found very helpful when trying to book the repairs).

Tia

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Bosch WAQ283S1GB bras catching in door seal after earlier repair

The problem
A Bosch WAQ283S1GB washing machine had a broken concrete weight repaired, then a bra became trapped in the door seal and ripped it. Bosch replaced the seal, but another bra later caught in the seal again, despite being in a protective wash bag and the machine reportedly not being overloaded.
Likely cause
The discussion supports bras, especially those with underwires, being prone to moving to the front of the drum and catching in the door seal. There is no confirmed evidence in the thread that the earlier concrete weight failure or repair caused the repeat issue.
What fixed it
The accepted advice was to reduce the chance of bras reaching the front of the drum by placing them in the drum first and washing them with a fairly full load. Using a protective bag was described as helpful. The thread did not confirm any internal machine fault or a repair linked to the repeat seal damage.
Checks to try
  • Confirmed model WAQ283S1GB
  • Previous repair for broken concrete weight
  • Door seal had already been replaced by Bosch after earlier damage
  • Bra was reportedly washed in a protective bag
  • Machine was reportedly not overloaded
Parts or tools mentioned
  • door seal
  • protective wash bag
Cause identifiedGenerated 10 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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1 Answer

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered over 9 years ago

Hello Karen. Do the bras have a label with wash instructions on? Unless things have changed I always thought bras weren't supposed to be washed in a washing machine and hand wash recommended? However, I haven't handled many bras recently

having said that I think most women have always put them in the washing machine. Underwires from bras have always generated a lot of money for engineers. They are always getting inside the washing machine and causing problems. Washing in a protected bag is at least helpful. I would recommend trying to put them in the drum first, and with a fairly full load so that they are much less likely to go to the front of the drum.

I have an article about washing bras here - How to protect bras in washing machine

Please let me know if there is a label in them saying they should be washed in a washing machine. I may need to update my article if so.

Whitegoods Help — appliance repair expert and forum host.

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