Solved
Beko
WM5120

BEKO WM5120 Spin Starts Then Stops Straightaway

LKLK80
Asked almost 9 years ago 2,288 views
0

Hi,

We have a BEKO WM5120 which is about 6-7 years old. This is the first problem we have had. The washing machine has been in storage for a year but we decided to re-install it today. I decided to run it through a 90 degree wash with nothing in to initially clean it out however it will fill with water then try to spin and stop after a second or two, it will then try again after a few minutes and so on for about 20mins until the start/pause/cancel light flashes. I have read the article about not spinning with one item/small load but I am sure this is not the case with the machine as it is empty (and we used to clean it with a machine cleaner with nothing in it). I have checked the drain valve (bottom right of machine) and it is clear and I have ensured that the machine is not wobbling. I have also run the machine test mode but can only get to stage 3 where it tests the spin/pump but cannot go any further. It does drain perfectly well.

I feel I have tried as much as I can without taking apart the machine - is there any advice out there for me? Any help much appreciated.

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Beko WM5120 stops when trying to spin after storage

The problem
A Beko WM5120 filled with water but, on an empty 90°C wash, only attempted to spin for a second or two before stopping and retrying repeatedly for about 20 minutes, after which the start/pause/cancel light flashed. The machine drained correctly. Test mode would only reach stage 3, the spin/pump test.
Likely cause
Most strongly supported diagnosis is a motor drive problem causing the drum not to turn properly. The accepted reply suggested sticking carbon brushes if this model is fitted with them, or another fault causing the motor not to run. Storage for a long period was noted as a possible contributing factor, but no exact cause was confirmed.
What fixed it
Recommended checks were to confirm whether the drum turns freely by hand and that nothing has gone stiff after storage. The accepted reply indicated the motor and, if fitted, its carbon brushes as likely areas of concern. The exact repair was not confirmed in the discussion.
Checks to try
  • Drain valve checked and found clear
  • Machine was checked for wobbling
  • Machine drains properly
  • Test mode reached stage 3 spin/pump test only
  • Check that the drum turns freely by hand
  • Check that nothing has gone stiff after storage
Parts or tools mentioned
  • Carbon brushes

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 12 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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1 Answer

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered almost 9 years ago

If you mean that the drum isn't turning properly it could be the carbon brushes sticking (if fitted). But there are many things that can cause the motor to not run. If it worked perfectly OK before storage but has now developed a fault it could be one of those mysterious faults that have no explanation after not being used for a long period. Check that the drum turns freely by hand and nothing has gone stiff.

Whitegoods Help — appliance repair expert and forum host.

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