Solved

Please help identify and fix the problem with my Kenmore front load washer

ANAnonymouse
Asked over 8 years ago 1,079 views
0

My Kenmore front load washer started making a weird squeaky noise and i freaked out and ripped the door open mid cycle right after the water was draining and it was spinning. I bought the plastic piece that snapped and replaced it but it won’t start. Please tell me what to do I’m so devistated i can give you any information you need. It won’t even add water or start the cycle

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Kenmore front load washer would not start after door was forced open mid-cycle

The problem
The washer began making a squeaky noise, then the door was pulled open during draining/spinning. After replacing a snapped plastic piece, the machine would not start a cycle or fill with water.
Likely cause
Most strongly supported diagnosis is damage or misalignment of the door latch/door lock mechanism caused when the door was opened mid-cycle. The accepted reply says the door latch may no longer be operating the door lock, or the door lock itself was damaged.
What fixed it
Recommended action was to inspect the door latch first, including whether its spring still holds it in the correct position, and replace the door lock mechanism if damaged. A reset by removing and refitting the part was not expected to solve it. The original poster said they were buying the locking mechanism to replace it, but no completed repair was confirmed.
Checks to try
  • Checked that a plastic piece had snapped and was replaced
  • Advised to ensure the door latch mechanism is intact
  • Advised to check whether the latch spring holds the latch in the correct position
  • Advised to check whether the door latch correctly operates the door lock mechanism
Parts or tools mentioned
  • Door lock mechanism
  • Door latch mechanism
  • Latch spring
Cause identifiedGenerated 20 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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4 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered over 8 years ago

When the door closes it should operate a door lock mechanism. Maybe something else got damaged or knocked out of line and the door latch is no longer operating the door lock mechanism or the door lock was also damaged.

Whitegoods Help — appliance repair expert and forum host.
0
AN
Anonymouse
Answered over 8 years ago

Thank you we are buying the locking mechanism and replacing it I found a video online I will update after it’s installed.

0
AN
Anonymouse
Answered over 8 years ago

Quick question, if we try taking it out and putting it back in would that reset it? I mean before we put the money out for a new one or is this a waste of time.

0
WH
WhitegoodshelpVerified Engineer
Answered over 8 years ago

It’s not something I would expect can be reset. The door has a latch mechanism that fits inside the door lock and operates the latch mechanism inside the door lock. Ensure the door latch mechanism is ok first. They are normally held in a certain position by a spring. If the spring is not fixing it into this position it can’t operate the door lock.

Whitegoods Help — appliance repair expert and forum host.

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