Please help washer dryer isn’t drying?
Hello, I have a Hoover WDXPBH4117AI2/1 washer dryer, 11kg + 7kg.
Ive had it for around 6 months, but now when I set it on dry, if I set it to dry for over half hour it washes the clothes instead, and if it’s 30 minute dry, they just turn and turn and come out still wet and cold.
Someone please help?
Thank you I’m advance
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Hoover WDXPBH4117AI2/1 washer dryer not heating on dry cycle
- The problem
- A Hoover WDXPBH4117AI2/1 washer dryer, about 6 months old, would not dry properly. On a 30-minute dry setting the drum turned but the laundry came out wet and cold. On longer dry selections, the user felt it seemed to be washing instead of drying.
- Likely cause
- The accepted suggestion that the programme knob was misaligned was ruled out by the user. The strongest diagnosis in the discussion was a fault in the drying/condenser side, possibly a blockage in the condenser chamber leading to the dryer heater being stopped by a safety device. This was presented as a possible explanation rather than a confirmed fault.
- What fixed it
- No confirmed repair was documented. The thread supports diagnosis of a drying-section fault rather than a washing fault, but the exact component or repair was not confirmed.
- Checks to try
- User confirmed the control knob was intact with no visible damage
- User confirmed other programmes worked normally
- Observed that 30-minute dry left clothes wet and cold
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
3 Answers
Hello, could the control knob be cracked or broken so that it is not lined up with the correct programs any more? I've seen this many times.
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Hi Andy, no the control knob is definitely intact, and there’s no (at least visible) damage. The whole machine is almost new. Also, all the other programs work as they should be, it’s just the dry option that doesn’t.
Thank you
The dryer section shouldn't cause the washing machine drum to fill with water. However, a washer dryer works by trickling small amounts of cold water into a condenser at the back which then runs into the drum. This water causes the steam created during the drying process to condense into water and run into the drum. This water is then periodically pumped out down the drain. If there is a blockage in the condenser chamber it can cause faults on the drying section. Usually it can cause the laundry to come out hot and steamy but it can eventually cause a safety device to trip and stop the heater from working on the dryer. This would then leave the drying cycle just trickle filling with water and pumping it down the drain but it shouldn't have visible water in the drum. The laundry might come out wet the which potentially could be mistaken for washing.
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