Hisense Washer Dryer clicking noise
Hi,
I wonder if anyone can help and identify a problem I am having with my Hisense washer/dryer appliance.
Basically it is making a clicking sound when the drum is turning right only. Even when empty it still clicks. I have checked the drum and there is nothing visible that could be stuck e.g. coin or bra wire.
Video attached.
Any help would be much appreciated.
Thanks,
Dan
8bb0c128-50f9-442a-b95f-337fd402bd9a.mp4
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Hisense washer/dryer clicks when drum turns, noise appears to come from rear
- The problem
- A Hisense washer/dryer was making a clicking noise only when the drum turned to the right. The noise was still present with the machine empty.
- Likely cause
- The strongest diagnosis in the thread was a metal-on-metal noise from the rear of the machine, most likely around the drum pulley area. However, the original poster reported no visible crack in the drum pulley, so the exact fault was not confirmed.
- What fixed it
- The accepted advice was to check the drum pulley for a crack and to remove the belt, then spin the drum by hand from the rear and from inside the drum to help localise the noise. The belt was removed and the clicking still occurred, which suggests the noise was not caused by the belt or motor drive alone. No completed repair was confirmed in the discussion.
- Checks to try
- Checked inside the drum for visible items such as a coin or bra wire
- Inspected the drum pulley for a visible crack
- Removed the belt
- Spun the drum by hand from the back
- Spun the drum by hand from inside the drum at the front
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
4 Answers
Hi. That's metal on metal. Is there a crack in the drum pulley? Does it make the noise with the belt off and drum spun by hand? Try spinning it from inside the drum at the front, as you will be able to spin it faster like that.
Need Professional Help or Spare Parts?
Hi Andy,
Thanks for the response. I don't see any crack in the drum pulley. I have taken the belt off and the clicking noise is still there when spinning the drum by hand from the back, albeit needs to spun quite hard for any noise to appear.
When drum is spun by hand on the inside, again it needs to be spun quite hard for the clicking to appear but eventually you can hear it.
Thanks
Dan
Its a weird sound, especially with it ringing like a bell. It still sounds like it's the drum pulley making the noise. I can't think of anything else that would "ring" like that.
Need Professional Help or Spare Parts?
Also the noise seems definitely from the back.
Need Professional Help or Spare Parts?
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