Candy Alise EVO W 6863 D - Flashing Door Light
All of a sudden the machine has stopped working, there's been no bang, no smoke, no issues up until now.
We loaded up the washer closed the door and selected a washing cycle but the flashing light showing that the door is open continues to flash whereas it would normally stop flashing after a few seconds, stay solidly on and start the cycle. The counter begins to count down as if the cycle has begun but the door lock symbol continues to flash and the door remains unlocked.
We have tried every washing cycle option as well as the dryer cycles and we have the same problem regardless. I've unplugged everything and taken the top off the washer and I can't see any noticeable loose wires or 'burnt/blackened' areas.
looking forward to your suggestions.....
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Candy Alise EVO W 6863 D flashing door light and not locking
- The problem
- The Candy Alise EVO W 6863 D would not start a wash or dry programme properly. The door-open/door-lock light kept flashing, the timer counted down as if the cycle had started, but the door remained unlocked. The same fault occurred on all wash and dryer programmes.
- Likely cause
- Most strongly supported diagnosis is that the appliance is registering the door as open. The accepted reply suggested either a problem with the door latch preventing correct operation of the door lock, or a faulty door lock.
- What fixed it
- Check the door latch and door lock assembly for a fault. The discussion points to a door-latch or door-lock problem, but the exact repair carried out was not confirmed.
- Checks to try
- Tried every washing cycle option
- Tried the dryer cycles
- Unplugged the machine
- Removed the top and checked for noticeable loose wires
- Looked for burnt or blackened areas
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
1 Answer
One possibility is that it thinks the door is open. That can be caused if there's a problem with the door latch preventing it operating the door lock properly or possibly the door lock being faulty.
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