Candy bianca door seal

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Candy Bianca leaking door seal with retaining wire off

The problem

A Candy Bianca washing machine was reported leaking from the door seal because the spring-loaded retaining wire on the inner side of the seal had come off.

Likely cause

The accepted reply says the wire holding the door seal onto the drum should not normally come off and suggests there may be an underlying cause, such as excessive drum movement or violent banging. Another user reported the same wire coming off repeatedly and said it was not tight from the beginning, but this was not verified for the original machine.

What fixed it

The discussion supports refitting or replacing the door seal retaining wire as the immediate remedy. However, because the accepted reply warns that the wire should not normally detach, the machine should also be checked for any underlying cause of drum movement or instability. Further diagnosis should be carried out by a suitably qualified appliance engineer.

Checks to try

• Confirm the spring-loaded wire holding the door seal onto the drum has come off
• Check whether the drum has been banging about violently or moving excessively

Parts or tools mentioned

• Spring-loaded door seal retaining wire
• Door seal