Solved

Ruth

RURuth
Asked about 7 years ago 5,546 views
0

The emergency drain hose has gone inside washing machine and I cannot get it out . I pushed it back after cleaning and end bung came off and pipe disappeared. It is a Samsung eco bubble

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Samsung Eco Bubble emergency drain hose pushed back inside machine

The problem
The emergency drain hose was pushed back after cleaning, the end bung came off, and the hose disappeared inside the washing machine, leaving it inaccessible from the front flap area on a Samsung Eco Bubble washing machine.
Likely cause
The hose was accidentally pushed back into the machine when refitted, and without the end bung it slipped fully behind the lower front access area.
What fixed it
The accepted advice was to remove the plastic kick strip around the pump filter at the bottom of the machine, as this area is usually clipped in and can often be carefully prised out to regain access to the hose. The thread was marked solved, but the poster did not explicitly confirm the final repair steps or result.
Checks to try
  • Confirmed the emergency drain hose had gone back inside the machine after cleaning
  • Noted the end bung had come off
  • Accepted advice identified the lower plastic kick strip around the pump filter as the access point
Cause identifiedGenerated 13 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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1 Answer

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered about 7 years ago

Hello Ruth. This seems to be a fairly common problem as there are several other topics the same issue. You probably need to remove the plastic kick strip that surrounds the pump filter at the bottom of the machine. This usually is clipped in and can often be carefully prised out.

Whitegoods Help — appliance repair expert and forum host.

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