Solved

Washing machine filling . Not usual issue

R R beeda
Asked almost 7 years ago 2,580 views
0

So I was watching TV and I could hear my washing machine . It was filling up with water but it sounded like it was running . The machine was turned off at the mains button but was switched on at the plug socket . When i turned it off at the wall it stopped filling . It hasn't been used in days either

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Washer filled with water while switched off at the machine

The problem
The washing machine began filling with water and sounded as though it was running even though it was turned off at the machine’s mains button. It had not been used for several days. The filling stopped only when power was turned off at the wall socket.
Likely cause
The accepted reply says the inlet valve circuit must have been receiving a live and neutral return when it should not. A possible explanation suggested was an earth fault or low insulation fault, but this was not confirmed.
What fixed it
No DIY repair was confirmed. The accepted advice was that this is not something that can realistically be checked without a proper insulation test meter. Further diagnosis should be carried out by a suitably qualified appliance engineer.
Checks to try
  • Observed the machine filling while switched off at the machine
  • Confirmed it had not been used for days
  • Turned power off at the wall socket, which stopped the filling
Parts or tools mentioned
  • Insulation test meter

Safety: A possible electrical fault was suggested. Further diagnosis should be carried out by a suitably qualified appliance engineer.

Professional repair recommendedGenerated 19 Aug 2026 · AI summaries can make mistakes — read the full thread below.
Was this summary helpful?

1 Answer

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered almost 7 years ago

Sounds very unusual. I’ve heard of earth faults or low insulation faults causing strange things to happen. But they are impossible to check without a proper insulation test meter. If it filled with water but stopped when socket was turned off it must have been getting a live and neutral return to the water valve which should never happen. Not something you can really check to be honest.

Whitegoods Help — appliance repair expert and forum host.

Your Answer

Sign in to share your expertise and post an answer.

NAC Repair

Need an engineer?

NAC Repair

Rather leave it to a pro? Book a fully qualified engineer to diagnose and repair your appliance.

  • Vetted, fully qualified engineers
  • Nationwide UK coverage
  • Fast, fixed-price appointments
Spares4Appliances

Need a spare part?

Spares4Appliances

Fix it yourself for less. Get genuine replacement parts for your appliance delivered to your door.

  • Genuine, manufacturer-approved parts
  • Fast next-day UK delivery
  • Secure checkout & easy returns