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Error Code 4E

what does 4E error code mean?

BRBrittany
Asked almost 7 years ago 9,308 views
0

My Samsung top load washing machine has been giving me a 4E error code for a couple of weeks. I moved in to a new rental home about 2 months ago. The washer worked great in my old house and worked just fine up until a couple of weeks ago.

A technician came and looked at the machine. He said the error code had something to do with the fact that my home doesn’t have a “hot water inlet hookup to the washing machine” or something along those lines. He wasn’t much help, and I felt extra stupid and didn’t ask many questions. So basically I’m wondering... do I need to get another washing machine that’s less high tech? Another brand? Somebody help please!

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Samsung top-load washer showing 4E due to missing water feed on one inlet

The problem
A Samsung top-load washing machine that had previously worked elsewhere began showing error code 4E after moving to a new rental property. A technician reportedly said the issue was related to there being no hot water inlet connection for the machine.
Likely cause
The accepted reply says the machine is likely a hot and cold fill model, but only one cold water tap was available and only one inlet was being supplied. This would leave one water valve without a water supply and is the strongest supported explanation for the 4E error in this thread.
What fixed it
If the appliance has separate hot and cold inlets, the accepted advice was to supply both inlets from the available cold tap using a Y-piece and two hoses, so both water valves receive water. The thread does not confirm any other repair or that replacement of the machine is needed.
Checks to try
  • Confirm whether the washing machine has separate hot and cold fill connections
  • Check whether the property only has a single cold water tap available for the washing machine
  • Check whether both inlet valves are actually connected to a water supply
Parts or tools mentioned
  • Y-piece
  • Two hoses
Cause identifiedGenerated 20 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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1 Answer

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered almost 7 years ago

Hi. Is it a hot and cold washing machine? If so, and you only have a cold water tap plumbed in for a washing machine, whoever connected it up should have mentioned this.

However, if you have a hot and cold fill washing machine but only have a cold water tap to connect it to, you can still use it if you connect it up properly. You need to connect a y-piece to the cold water tap, and split the cold water into 2 supplies. Then connect two hoses so that both water valves get a water supply. It doesn't matter that the hot water valve only gets a cold water supply.

It’s pretty straight forward. Read this article for more information Washing machine is hot and cold fill but I only have cold water tap

Whitegoods Help — appliance repair expert and forum host.

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