Solved

Water Fill level seems too low

IPipsydsea
Asked almost 7 years ago 6,475 views
0

We have a new LG WT7800, which is a High Efficiency top-loader. On Normal cycle the fill level seems very low – with a small load, there is no pooled water in the tub at all (though after several minutes of "washing" the clothes are at least wet), and with a medium load the water fill is several inches below the top of the load. Is this normal?

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

LG WT7800 low water level on Normal cycle likely normal for high-efficiency operation

The problem
A new LG WT7800 high-efficiency top-loading washing machine appears to fill with very little water on the Normal cycle. With a small load there is no pooled water visible, and with a medium load the water level sits several inches below the top of the laundry.
Likely cause
The accepted reply says modern washing machines, especially high-efficiency models, are designed to use very little water and may still wet and wash laundry adequately using low-water methods. This was presented as a probable explanation rather than a model-specific confirmed fault diagnosis.
What fixed it
No repair was recommended. The accepted advice was that if washing and rinsing results are satisfactory, the machine is probably operating normally. If still concerned, the owner should check with the manufacturer.
Checks to try
  • Observed that on a small load there was no pooled water visible in the tub
  • Observed that after several minutes of washing the clothes were wet
  • Observed that on a medium load the water level was several inches below the top of the load
  • Advised to judge operation by whether laundry is washed and rinsed properly
Cause identifiedGenerated 17 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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2 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered over 6 years ago

Hello there. Modern washing machines try to use as little water as possible. Many of them employ various techniques to adequately wet the laundry with reduced water including scooping up water with the drum paddles which drips back onto the laundry or by using a re circulation pump to shower water onto the laundry. Having said that my experience is with front loading washing machines. I expect it's a similar story with top loaders, especially "high efficiency", but can't say for sure in you r particular case. If concerned you might be better asking the manufacturer. I would say that if the laundry comes out washed properly and rinsed properly then that should indicate it is probably working ok.

Whitegoods Help — appliance repair expert and forum host.
1
WH
WhitegoodshelpVerified Engineer
Answered over 6 years ago

Hi there. I've now written a new article specifically about this, which is hopefully of some use/interest - Is washing machine taking in enough water?

Whitegoods Help — appliance repair expert and forum host.

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