Aqualisa AQGMD129UK motor not turning
Hello all,
Aqualisa AQGMD129UK motor not turning; no fault codes reported by the appliance, pump-out of water works fine (although I have subsequently found that the mini water inlet value stock-cock is bust, but that's for a different day!)
Followed the guidance on this forum, belt appears to be like new and has a fair bit of tension, removed the motor to check whether the brushes are worn, but it would appear that this model has a brushless motor (i.e. no obvious place for carbon brushes to be removed / inserted, no black carbon deposits). The motor itself is part number 2165143OH.
Interestingly, when running the appliance on a 'fast wash', it appears to hold on 'wash' and doesn't move through the cycle to pump water out; we have to use the 'pump out' function to get rid of the water.
Advice and guidance appreciated - should I look to purchase a new motor, or look at the PCB, or..... call out an engineer?
Is there anything I can check further either on the motor or PCB that may be able to help diagnose further? Surprised no error codes to be honest.
Thanks for you help, Nick.
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Aqualisa AQGMD129UK drum motor not turning, no fault code
- The problem
- The Aqualisa AQGMD129UK would pump out water but the motor would not turn the drum. No fault codes were reported. On a fast wash it appeared to stay on the wash stage and did not progress to pump out unless the separate pump-out function was selected. The belt was reported to be in good condition and under tension. The motor removed for inspection appeared to be brushless, part number 2165143OH.
- Likely cause
- Most strongly supported diagnosis was a fault in the brushless motor, its wiring/connectors, the PCB, or possibly a start capacitor if fitted. The exact failed component was not confirmed.
- What fixed it
- Recommended checks were continuity testing through the motor pins with a continuity meter and careful inspection of the motor wiring and plug connectors. If those checks did not identify the fault, the remaining likely causes were the motor itself or the PCB. Exact repair was not confirmed in the discussion.
- Checks to try
- Belt condition and tension checked
- Motor removed and inspected for brushes
- Continuity test through the motor pins recommended
- Motor wires and plug connectors recommended to be checked carefully
- Parts or tools mentioned
- Motor part number 2165143OH
- Continuity test meter
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
1 Answer
Hello Nick. I don't know if there's any extra information in my Whitegoodshelp article here - washing machine drum not turning, but with a brushless motor you'd normally test for continuity through the pins with a continuity test meter. Apart from that, and carefully checking all the wires and connectors on the motor plug it could be a motor fault, or pcb fault or if there's a capacitor to start the motor a capacitor fault.
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