Solved

Our 2 year old sabotaged our new washer dryer!

SASachin Patel
Asked over 6 years ago 2,836 views
0

Hi, I have a Grundig GWDI854 integrated washer dryer - purchased in August 2019. While I had removed the detergent drawer to clean it, my 2 year old daughter put a couple of metal hair clips in there - ie down the pipe that leads from the drawer to (I'm assuming) the drum. Will our machine continue to work fine, or do I need a technician to disassemble it to remove the items?

I tried to look for a service repair manual online but couldn't find one, so I have no idea how easy it is to repair, though I assume if I tried it myself it would void the warranty. When I called Grundig they said to call their repair service (Domestic and General), but they wouldn't give me any info on whether this a problem that needs to be repaired. Any advice would be much appreciated.

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Hair clip dropped through detergent drawer on Grundig GWDI854 washer dryer

The problem
A metal hair clip was dropped down the detergent drawer feed on a Grundig GWDI854 integrated washer dryer. One clip was retrieved with a magnet, but one remained in the machine. The concern was whether continued use could cause damage or whether the machine needed dismantling.
Likely cause
Forum advice said the drawer feed goes straight into the drum, so the remaining clip would most likely either stay in the drum area or eventually pass into the sump hose and pump filter. The accepted reply considered serious damage unlikely.
What fixed it
The accepted advice was that the machine would probably be safe to keep using, with regular checks of the pump filter in case the clip reaches it. Another reply suggested, if attempting retrieval, laying the machine down and removing the sump hose because the clip could be there. No confirmed repair by an engineer was documented.
Checks to try
  • One hair clip was fished out using a magnet on a string.
  • Regularly check the pump filter for the remaining clip.
Parts or tools mentioned
  • magnet on a string
  • pump filter
  • sump hose

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 16 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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3 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered over 6 years ago

I can’t guarantee anything, but hair grips are unlikely to cause any serious damage. The most likely scenario is that they find their way into the pump filter. If you decide to keep using it then check the pump filter for them regularly.

Whitegoods Help — appliance repair expert and forum host.
0
SA
Sachin Patel
Answered over 6 years ago

Thank you for your opinion, much appreciated. I managed to use a magnet on a string to fish one out but can't get to the other. Do you know where the drawer tube leads to - ie is it directly to the drum with some kind of filter before hand, or will it go to the pump filter? Just trying to gauge the chance of damage.

Alternatively if I have an engineer visit to remove - is it likely to be straightforward to remove or more of a disassembly job? Thank you.

0
WH
WhitegoodshelpVerified Engineer
Answered over 6 years ago

It goes straight into the drum. The only place it can possibly go is either stay in the drum or go into the sump hose and pump filter. Lay the machine down and take off the sump hose as it could be there.

I personally would not spend potentially £100 on an engineer when a hair grip is so puny I can’t see it doing any damage at all other than potentially attract fluff and lint from laundry and eventually cause a blockage that could easily be removed or prevented by regular cleaning of the pump filter.

If you are insisting on trying to find it my article here will help How to remove something from inside washing machine

Whitegoods Help — appliance repair expert and forum host.

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