Solved
Hotpoint
WML730

Hotpoint WML730 Tapping noise

FRFraserh
Asked over 6 years ago 6,883 views
0

Hi,

I have a Hotpoint WML730 Aquarius washing machine that has recently started making an intermittent tapping sound. It only seems to do it at the start of the spin cycle. I have read the article on washing machine noises but still can't get the the source of the noise.

It appears to be coming from the left hand side of the machine. I've attached a video which shows the issue.

Any advice would be gratefully received

Thanks

washing machine noise.mov

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Hotpoint WML730 intermittent tapping at start of spin

The problem
Hotpoint WML730 Aquarius washing machine developed an intermittent tapping noise, mainly at the start of the spin cycle. The sound appeared to come from the left-hand side, around the top left suspension spring area.
Likely cause
Most strongly supported diagnosis was metal-to-metal tapping caused by movement of the drum or cabinet after the machine had been moved. Suggested sources were the chassis, cabinet feet or a component near the drum/suspension area. The exact part was not confirmed.
What fixed it
Recommended action was to unplug the machine and manually move, shake and bounce the cabinet and outer drum to reproduce the noise and locate what was tapping. The thread was marked solved, but no exact repair or confirmed faulty part was documented.
Checks to try
  • Noise could be reproduced to a lesser degree by moving the drum back and forward with the machine unplugged
  • Feet were checked and reported solid
  • Machine was reported level
  • User noted the machine had recently been moved for decorating before the noise started
  • Sound seemed to come from around the top left spring area

Safety: Unplug the appliance before carrying out any physical checks. Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 7 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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3 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered over 6 years ago

Can you reproduce the tapping sound with the machine unplugged and by moving and shaking the cabinet and outer drum about? It sounds like metal tapping n metal which could come form the chassis or feet of the cabinet or from movement of the drum.

Whitegoods Help — appliance repair expert and forum host.
0
FR
Fraserh
Answered over 6 years ago

Hi Andy,

Thanks for your reply.

I can reproduce it to a lesser degree when I move the drum back and forward, although it only happens some of the time. The feet all seem solid and the machine is sitting level. It was recently moved out of the room for decorating and then put back again and the sound has started since then.

When moving the drum the sound seems like it's coming from around about the top left hand spring but as far as I can see it isn't tapping against anything.

Thanks

Fraser

0
WH
WhitegoodshelpVerified Engineer
Answered over 6 years ago

Noises like that are often caused by something metal being moved up and down repeatedly and tapping on something else when the drum is moving. It’s a case of unplugging it and moving and shaking and bouncing everything around to see what it is.

Whitegoods Help — appliance repair expert and forum host.

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