Drum fallen in washing machine where do the spring attach to?
Hello,
I have an indesit washing machine and the drum has dropped.
I need to attach this again but not sure where the springs attach to.
There are a couple of holes on the side of the top frame either side but the opposite holes are not symmetrical.
I have attached a couple of pics.
Regards,
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Indesit IWDC 6125 drum dropped after suspension springs came off
- The problem
- The washing machine drum had dropped and the suspension springs had come off. After refitting, the door seal also needed repositioning. When the machine was then tested, it filled but did not continue the wash cycle properly, and a leak was present.
- Likely cause
- The strongest diagnosis in the discussion is that the drum breaking free was caused by a violent incident, possibly an out-of-control spin or another serious internal failure. This may also have caused further damage such as displaced hoses, a cracked outer drum or other faults. The exact root cause was not confirmed.
- What fixed it
- The accepted advice was to identify the original spring positions from marks on the plastic guides and refit the springs so the drum sits centrally, with the springs fitting in the holes at the back of the plastic guides. However, after this the machine still failed to run correctly and leaked. The forum’s final recommendation was that the machine was likely not worth repairing and should be scrapped unless there was a known non-serious reason the springs came off.
- Checks to try
- Checked for marks on the plastic to identify where the springs had originally attached
- Confirmed the springs fit in the holes at the back of the plastic guides
- Observed that the machine filled initially, then stopped, then tried filling again
- Observed a leak after refitting the drum
- Considered possible damage to hoses or the outer drum
- Parts or tools mentioned
- Suspension springs
- Door seal
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
10 Answers
Hi. Are there marks on the plastic where the springs were? If the springs aren’t exactly the same one will be for front and one for the back. The aim is for the drum to be held dead in the centre.
Need Professional Help or Spare Parts?
do the springs attach to plastic?
hi again got what you mean and found the marks.
would you suggest i take the weights off before attaching the springs?
No the springs should fit with everything in place. The springs go on the holes at the back of the plastic guides.
Need Professional Help or Spare Parts?
ok lifted drum.
I know need to reinsert the rubber band. Does the smaller circle of the band go on the front or on the drum?
Regards,
What rubber band?
Need Professional Help or Spare Parts?
mean the door seal
Do you know what caused the drum to break free and door seal to come off? It could be something very serious and not worth repairing.
Need Professional Help or Spare Parts?
further update:
I tried to run the washing machine but the washing cycle does not begin properly. It runs the initial filling then nothing happens, then tries filling again and then nothing happens.
there is also a leak now so I am wondering if the loose drum has crushed any of the ducting. Which duct should I check for damage.
machine is an indesit IWDC 6125
many thanks
Hello Rick. That's what I meant about what has caused the problem in the first place. Unfortunately if the drum has broken away like that it indicates that a very violent incident occurred. Such a violent incident could be caused by a fault on the washing machine, and/or the actual incident itself could have caused serious damage.
In all honesty I would scrap the washing machine. Hoses may have been pulled out, there could be crack or hole in the main outer drum, there could be a fault that causes the washing machine to lose control of the motor and spin out of control. Such a fault can be intermittent and difficult to trace.
However, if the springs have come off due to some other cause that you know was not the washing machine spinning violently out of control then you may be more confident that there isn't too much wrong with it. This article and links within it cover all aspects of trying to find out where the washing machine is leaking from.
Need Professional Help or Spare Parts?
Your Answer
Sign in to share your expertise and post an answer.
Related Questions
Hotpoint F7 E2 Fault
1 answer • 1 reply
My Bosch washing machine is stuck on 33 minutes remaining
1 answer • 1 reply
Bosch washing machine door lock accidentally triggered with the door open – how I reset it
0 answers • 2 replies
Cant identify the correct replacement carbon brushea
0 answers • 2 replies
LG washing machine making intermittent noise — video link included
1 answer • 4 replies
Washing machine beeps then shuts down
1 answer • 1 reply
Candy washing machine below slip
1 answer • 1 reply
No longer starts.
1 answer • 3 replies
Mould keeps building up in my washing machine tray
1 answer • 1 reply
AEG Loud Knocking on Spin
0 answers • 1 reply