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Beko

Beko WTG921B2W_WH leak at rinse cycle w/ back off photos- unsure on which part

ECec362
Asked almost 5 years ago 7,510 views
0

Hi there

This started leaking a few days ago. Cleared filter, check seal etc- no dice. I took the back off and ran a cycle and the source (or at least the appearance) of the drips is clear- highlighted on the photo. However I have no idea what this part is! Looks like something is dripping down onto the solid weight below the front of the drum and the drip is coming from that weight. Doesn't appear to be the tray although that is quite hard to see during the cycle. Anyway if anyone has ideas from my photo, let me know. On the quick cycle it only dripped at one point:

Fill- Nothing

Wash- Nothing

Rinse- During what sounded like it filling with water at the start of the rinse, it dripped like crazy. Then for the rest of rinse, no drips.

Spin- Nothing

Thanks in advance for any thoughts!

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Beko WTG921B2WWH leaking during rinse fill; likely dispenser path leak

The problem
Beko WTG921B2WWH was reported leaking only at the start of the rinse, during the water fill. The filter and door seal had already been checked by the owner. With the back removed, water appeared to drip onto the front drum weight and then fall from there, but the exact source could not be identified from the photos.
Likely cause
Most strongly supported diagnosis is a leak in the soap dispenser area or the hose from the bottom of the dispenser to the drum, possibly due to a blockage from undissolved detergent or a fault at a hose connection. This was suggested because the leak occurred when the machine was filling on rinse.
What fixed it
Recommended action was to inspect the soap dispenser by removing the drawer, check for blockage, and examine the hose at the bottom of the dispenser for holes or leaks at either attachment point. The hose was also advised to be squeezed to check for detergent blockage. The exact repair was not confirmed in the discussion.
Checks to try
  • Filter checked
  • Door seal checked
  • Observed leak occurs only at start of rinse during fill
  • Advised to remove soap drawer and check dispenser for blockage
  • Advised to inspect dispenser-to-drum hose for holes or leaks at connections
  • Advised to squeeze hose for undissolved detergent blockage
Parts or tools mentioned
  • Soap dispenser drawer
  • Hose at the bottom of the soap dispenser
  • Drum weight

Safety: Make sure the appliance is disconnected from the mains before checking. Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 10 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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2 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered almost 5 years ago

Hi there. Yes it's often very hard to find the source of the leak and the bit where the water drops off is not necessarily the where it is coming from. Make sure it's disconnected from the mains. If it is leaking when it fills up on the rinses check the soap dispenser isn't blocked by removing the drawer. Check the hose at the bottom of the soap dispenser for leaks either from a hole or from where it attaches to either the dispenser or the drum. Squeeze the hose to make sure there isn't any undissolved tablet or detergent blocking it.

Other than that it's impossible for anyone else to see where the leak is coming from it has to be tracked by someone present. I have a general article here with more advice and tips - washing machine leaks from underneath

Whitegoods Help — appliance repair expert and forum host.
0
EC
ec362
Answered almost 5 years ago

Thanks for your reply, it's so kind of you to maintain this forum alongside your day job. Bit of a catch 22 that obviously I won't put my hand in when connected and by the time it's unplugged with 5 mins safety I'm unsure if the dry tray hose is because it's another source or just because it's dried off. Just a shame it's dripping from the least visible part of the machine with the back and top off! Ho hum

Cheers

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