Candy washer dryer - Drying problems
We have a candy washer dryer (model number supplied in attached pics) which is around 3 years old now, in the previous house we used it as both a washer and dryer with no issues, we have since moved house which has a integrated washer so we have just been using our candy as a dryer only keeping it in a cupboard under the stairs, the first few month we lived here it was working fine (last winter). We haven’t used it all summer but now we are starting to use it again with the weather changing. So normally we put a load in to be dried and it senses how long it takes and begins the program which is always around the 2 hour mark, recently it does just this but after around 10 mins into the cycle it jumps to 4 hours remaining, the program has never taken this long even when we put small loads in the time still jumps to 4 hours. I always leave cupboard door open when on, I have checked and cleaned filter, the fan is running and it’s getting good airflow and draining water ok (it isn’t plumbed into water as we are just using it as a dryer but the waste is in a basin to drain), it’s doing all the right things like rotating, getting warm and draining water just the time it is taking has doubled.
Thank you all in advance for any help you may have.
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Candy washer-dryer drying time increases because no cold water supply is connected
- The problem
- A Candy washer-dryer, used only on drying cycles, started extending the drying programme from about 2 hours to 4 hours after around 10 minutes. The drum rotated, air flow was present, the appliance warmed up, the fan ran, the filter had been cleaned and water was draining into a basin.
- Likely cause
- The accepted diagnosis was that the appliance is a condenser washer-dryer and its drying function requires a cold water supply to condense steam. Using it without a water supply would prevent normal drying operation and lead to very long drying times.
- What fixed it
- Reconnect the appliance to a cold water supply if it is to be used for drying. If that is not practical, a separate tumble dryer was suggested as the better option. The exact repair was not discussed because this was a usage/setup issue rather than a confirmed component fault.
- Checks to try
- Filter cleaned
- Fan running
- Good airflow reported
- Appliance getting warm
- Drum rotating
- Water draining into a basin
- Machine not plumbed into a water supply
3 Answers
Hi there. This is your problem. A condenser washer-dryer cannot work without a cold water supply. The only way it can condense the steam back into water and pump it down the drain is through the use of cold water trickling into a condensing chamber.
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Thank you very much, never realised it had to be plumbed into a water supply, it’s surprising that the machine will even allow me to put a drying cycle on if it knows it’s not connected to water.
No problem. A separate condenser dryer condenses the steam by using a large metal plate, but a washer dryer combined uses cold water. You would definitely be much better off getting a proper dryer if you can run to one of course. Even if you get the washer dryer working, you can only dry half of the load in a washer dryers dryer, and dryers in washer dryers combined are pretty inefficient compared with a dedicated tumble dryer. They use a lot more energy and of course water too.
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