Solved

Ever known cleaning buttons cause an error?

KEkee
Asked over 2 years ago 2,973 views
0

I know from this forum my AEG L7548WD is 10 years old (how time flies). It's been working fine, but I recently cleaned the front when it was off, not particularly vigorously I didn't think, but getting the dirt off the buttons because it sticks out in front of the countertops and they get dirty. This time I switch it on and it's on different setting to the ones I normally use, and in particular was stuck on drying with any setting, showing an Err when I tried to start it. After pressing several buttons, on off etc with the erroneous drying option always on, I was about to give up when I gave it one last try (switch off, firm pressing of all the buttons) and it seemed to 'unstick' and return to normal but I'm a bit wary.

Should I try it with a standard wash option no dry? What's the worst that can happen? (Flooding/burning visions)

On age, what's more important in how long a machine lasts, age or heaviness of use? If a machine was rarely used could it last twice the average time, or vice versa?

What's the longest you've known a washer/dryer last?

This link confirms what you usually say, cheap builds nowadays mean no repairs = throwaway culture.

I always try to go for the quality option, but even then people say they're not as good as they used to be (like everything 😂).

Are there any white goods that buck this trend or is it universal? My fridge freezer recently gave up after twenty years, that's the longest I've known. Thanks.

https://www.repairaid.co.uk/washing-machine-lifespan/

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

AEG L7548WD briefly showed Err and appeared stuck in drying mode after cleaning the buttons

The problem
After the front controls were cleaned with the machine switched off, the AEG L7548WD powered up on unusual settings and appeared stuck with the drying option selected on every programme. Attempting to start it showed 'Err'. After switching off and firmly pressing the buttons, the controls returned to normal, but the user was concerned about reliability.
Likely cause
Most likely a sticking front-panel button caused the control selection fault and the 'Err' message. This was suggested in the accepted reply and is consistent with the controls returning to normal after pressing the buttons.
What fixed it
The accepted advice was to clean and lubricate the buttons with WD-40 in case one was sticking. No further repair or part replacement was documented.
Checks to try
  • Machine powered up on unexpected settings
  • Drying option appeared permanently selected
  • Display showed 'Err' when start was attempted
  • Pressing the buttons firmly appeared to free the controls and restore normal operation
Parts or tools mentioned
  • WD-40

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 16 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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1 Answer

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered over 2 years ago

Hi. It's possible one of them just stuck. Try spraying some wd-40 on them to clean and lubricate them (wd-40 doesn't conduct electricity).

Whitegoods Help — appliance repair expert and forum host.

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