Hoover washer dryer making noise and won't finish cycle
Hello,
I have a Hoover HBWD 8514TAHC washer dryer which has been stuck before the final spin for some time today. I've noticed a noise coming from it which I hadn't heard before. Having taken off the back panel to listen more closely, it seems to be coming from the motor, and it does it when I manually move the drum whilst the machine is switched off too.
Can anybody advise on what the sound is, and whether or not this is repairable? Here's a video on Dropbox: https://www.dropbox.com/s/iqa8irsfl95lezx/VID_20201011_140535.mp4?dl=0
Thanks,
Tom
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Hoover HBWD 8514TAHC stopped before final spin due to likely unbalanced load
- The problem
- A Hoover HBWD 8514TAHC washer dryer was stopping before the final spin. The owner also reported a new intermittent high-pitched noise and thought it seemed to come from the motor area, including when the drum was turned by hand with the machine switched off.
- Likely cause
- The strongest supported diagnosis was an unbalanced load preventing the machine from entering a fast spin. The accepted reply noted the drum and motor appeared to run unevenly. The intermittent high-pitched noise was heard, but no definite fault was identified from the discussion.
- What fixed it
- The recommended action was to retry the appliance with no laundry in it to rule out load imbalance. The owner then tested it with other loads and reported that it seemed to work again. The noise remained present, so no confirmed repair for the noise was documented.
- Checks to try
- Back panel removed to listen more closely to the noise
- Drum turned manually with the machine switched off
- Machine observed stopping before final spin
- Load during one test was a small but heavy wet towel
- Further testing carried out with other loads
- Accepted advice was to try a cycle with no laundry in the drum
2 Answers
Hello Tom. It's difficult to hear anything drastically wrong there although I can hear a strange noise high-pitched noise every so often. The main thing I noticed is that the drum and motor seem to be running quite unevenly. Was there a small load of laundry in when you took the video? It looked as if there was an unbalanced load in there, which can stop it from going into a fast spin. It might be better to try running it again without any laundry in at all.
Need Professional Help or Spare Parts?
Thanks Andy,
I put a small load in in the hope that would test if it works with less in, but it was a rather heavy wet towel, which I'm guessing wouldn't spread round to balance it out. I've tried with other loads and it seems to work now.
The noise is still there, the high pitched "ts" noise every second or two, but I'll see how it goes.
Thank you for your help!
Tom
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