Solved

heater element issue

NInickv
Asked over 1 year ago 5,423 views
0

Hi I ordered a replacement heater element for my hotpoint washing machine and its slightly longer(2cm) than the original is that an issue if I fit it?

thanks

Nikc

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Replacement Hotpoint washing machine heater element supplied longer than original

The problem
The owner received a replacement heater element for a Hotpoint washing machine that was about 2cm longer than the original and asked whether it could be fitted, and later asked how to connect the brown and blue wires because the new element was not colour coded.
Likely cause
Most strongly supported diagnosis was that the replacement heater was probably the wrong part because it should normally match the original exactly. A longer element may not fit correctly in the retaining bracket, although one reply said it could still be usable if it physically fitted and had the same wattage.
What fixed it
Recommended action was to avoid assuming it was correct and return it for the proper matching heater if there was any doubt. Wiring advice given was that the brown and blue wires go to the two outer heater terminals and the earth connects to the centre terminal; the live and neutral orientation on the two heater terminals was stated not to matter.
Checks to try
  • Compared the replacement heater length with the original and found it was about 2cm longer
  • Confirmed the replacement heater had the same wattage as the old one
  • Checked that the width looked similar to the old heater
  • Advised to check whether it physically fitted in the holding bracket
Parts or tools mentioned
  • Replacement heater element

Safety: If there is any doubt about the correct replacement part or wiring, further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 8 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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4 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered over 1 year ago

Hi. It sounds like it is the wrong heater. It should be exactly the same. Usually they fit into a holding bracket so it may physically not fit. If it physically fits it could be OK as long as the electrical wattage it uses is the same. But it might be better to send it back and get the right one.

Whitegoods Help — appliance repair expert and forum host.
0
NI
nickv
Answered over 1 year ago

Hi Its same wattage and looks a similar width to old one so I think it should fit. My old one had a terminal labelled green (which the brown wire was attached to) and a white terminal (which blue wire was attached to) . The new one is not colour coded. Which ends do the blue and brown wires attach to? See photo

thanks

0
WH
WhitegoodshelpVerified Engineer
Answered over 1 year ago

Hi. Live (brown) goes to one and and neutral (blue) to the other, with earth in the middle.

The wires are usually secured in the harness in such a way that it would be difficult to swap them around, but it doesn't actually matter which way round the live and neutral go.

It should be obvious which way they went as the wires will naturally line up.

Whitegoods Help — appliance repair expert and forum host.
0
NI
nickv
Answered over 1 year ago

great thanks for your help

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