Solved
Hotpoint

Hotpoint rd966j screen not working

PEPeter clarke
Asked almost 3 years ago 5,462 views
0

Hi. I have a hotpoint rd966j and the lady display is not working properly, it's just orange. Can this just be replaced with an lcd display or will I have to buy the correct one from hotpoint?

Thanks

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Hotpoint RD966J display showing only orange screen

The problem
On a Hotpoint RD966J washing machine, the display was reported as not working properly and showing only an orange screen.
Likely cause
The strongest diagnosis in the discussion is a fault with the control panel/display assembly. It was also noted that the problem could be due to a faulty connection or a fault on the main PCB supplying the display, so the exact cause was not confirmed.
What fixed it
The accepted advice was that the LCD on its own is not likely to be a separate replaceable item and that replacement would probably mean fitting the complete control panel. However, this was described as a gamble because the fault might instead be wiring/connection related or on the main PCB, and no confirmed repair outcome was posted.
Checks to try
  • Unplug the machine for 5 minutes and try it again
  • Try a different wall socket
  • Inspect for possible faulty connection between display and board
Parts or tools mentioned
  • Complete control panel
  • Main PCB

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 8 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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3 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered almost 3 years ago

I would expect that it’s only possible to replace the entire control panel. There’s no guarantee that the fault isn’t caused by a faulty connection or even a fault on the main pcb which supplies it.

I expect the odds are more likely that it just needs a new control panel, but it would be a case of making a gamble as you wouldn’t be able to return the part if it didn’t work.

Whitegoods Help — appliance repair expert and forum host.
1
ME
MelS
Answered almost 3 years ago

One very long shot is sometimes LCD displays are connected to the circuit board by a zebra strip, which is a rubber strip packed with conductive fibres running through it that make connections between the connection pads on the display and the PCB, and if it is not clamped properly, or moisture, or other contaminates get in, it looses connection. It is more common to loose parts of the display if that happens though.

But, I would guess they are much more likely to use pins or a ribbon cable in a washing machine, due to needing to withstand vibration and humidity.

May be worth investigating if you decide to scrap the machine rather than getting it repaired.

0
WH
WhitegoodshelpVerified Engineer
Answered almost 3 years ago

An even longer shot if not tried already, is to unplug for 5 mins and try a completely different wall socket, just in case the software has crashed. Very long shot but easy to try.

Whitegoods Help — appliance repair expert and forum host.

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