Strong Smell, No Water In Or Drainage
I have a Siemens washing machine that has worked perfectly since we acquired it when we moved into our property a couple of years ago. Today my wife was doing the same wash we always do when she noticed that the drum hadn't drained properly at the end of a wash and the standing water (which is still there) was a strong blue in colour. She went to the machine immediately after it had finished. Although the sheets were blue, they have been washed countless times before and had never run. Nor is our detergent or fabric conditioner blue - a mystery!
I've tried the machine and the drum rotates but there does not seem to be water coming into it when a cycle is started. Plus it is not draining the water that is in there already and this water smells very strong, but not a nice smell, more of a chemical smell - although this could be the detergent/conditioner that is causing this(?).
I'm confident enough to unplug it and have a look myself, but through searching the advice pages here I'm not certain of the best elimination approach as it seems to be two issues: both water coming in and drainage of existing water. The 'empty' function starts (on the electronic control panel the time ticks down) but does nothing.
May I ask for your kind advice on what steps to take please? I've attached some images if that helps?
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Siemens washing machine not filling or draining, with strong smell and blue standing water
- The problem
- A Siemens washing machine finished a wash with standing blue water left in the drum. The machine would rotate, but no fresh water appeared to enter when a new cycle was started, and the empty/drain function counted down without removing the water. A strong chemical-type smell was also reported.
- Likely cause
- The accepted reply points most strongly to a drainage problem caused by an obstruction in the pump and/or filter. The smell was linked only by reference to a general washing machine smells article, so the exact cause of the smell was not confirmed.
- What fixed it
- First drain the water, then inspect the drain pump and/or filter for blockages or obstructions. No further confirmed repair steps or final fix were provided in the discussion.
- Checks to try
- Drum still contained standing water at end of wash
- Drum rotated when a cycle was started
- No water appeared to enter on a new cycle
- Empty/drain function counted down but did not drain
- Accepted advice was to drain the water and check the pump and/or filter for obstructions
1 Answer
I would follow these steps to drain the water and then check the pump and/or filter for obstructions - Washing machine won't empty water (stuck full of water)
Related article: Washing machine smells
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