Solved

Wdd960 Dryer Not Heating And Clothes Cold After Wash

FIfitzmilo
Asked over 13 years ago 2,158 views
0

Hi my Hotpoint, WDD960 has started acting up it goes through the cycle ok but does not dry and also after a wash clothes are cold as if water not heating for wash, am thinking element but if something else be great to know ??

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Hotpoint WDD960 washer-dryer runs but dryer does not heat

The problem
A Hotpoint WDD960 completed its cycles but did not dry, with the dryer running cold. The original concern also mentioned washed clothes being cold, but the accepted reply said this is normal after several cold rinses and does not by itself prove a wash-heating fault.
Likely cause
Most strongly supported diagnosis was a dryer heating circuit fault. The forum reply said washer-dryers commonly suffer failed dryer thermostats/stats, though these may open due to overheating. Other possible causes mentioned were a non-working dryer fan, faulty dryer heater or a faulty connection. The exact failed part was not confirmed.
What fixed it
Check the dryer heating circuit, particularly the small thermostats/stats on top of the silver foil-covered dryer section, using a continuity meter. If a stat is open circuit it will stop the dryer heater working. Because overheating and other faults may be involved, the exact repair was not confirmed. Further diagnosis should be carried out by a suitably qualified appliance engineer.
Checks to try
  • Accepted advice that cold clothes after washing can be normal because the final rinses are cold
  • Suggested continuity test of the small thermostats/stats on top of the silver foil-covered dryer section
  • Consideration of other causes including dryer fan fault, faulty dryer heater or faulty connection
Parts or tools mentioned
  • continuity test meter
  • dryer thermostats/stats
  • dryer heater

Safety: Do not bypass any thermostat or thermal cut-out. Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 12 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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3 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered over 13 years ago

The clothes should be cold when finished because they've just been through 3 or 4 rinses in totally cold water (should washing come out warm or cold?). Check this article out in case it helps not heating water

Whitegoods Help — appliance repair expert and forum host.
0
FI
fitzmilo
Answered over 13 years ago

Thanks for that, as for the tumble dryer running cycle cold take it thats the element, ?? if so is it repairable by myself ??

0
WH
WhitegoodshelpVerified Engineer
Answered over 13 years ago

Washer dryers commonly have failures of the stats, but although they can go open circuit for no apparent reason, usually they do so because of overheating, which can be caused by various other faults including the dryer fan not working.

There will be some small stats on top of the silver paper covered dryer section which would normally be closed circuit. If one has gone open circuit it will stop the dyer's heater from working. You'd need to test with a continuity test meter. It's also possible the fault has nothing to do with the dryer stats though, could be a faulty dryer heater, faulty connection etc.

Whitegoods Help — appliance repair expert and forum host.

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