Hoover Washing Machine Error E16 And E14

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Hoover DYN8144D showing E14 after earlier E16

The problem

A Hoover DYN8144D washing machine previously showed E16, after which the heater element was replaced. Three months later it developed E14. The user asked whether to replace the heater again or fit a new NTC probe.

Likely cause

E16 was identified as a short circuit or insulation fault on the heater. E14 was identified as a water heating fault that could be caused by various issues, including connection faults, the heater or the NTC/thermostat. As the heater had already been replaced, the reply said it was very unlikely, though not impossible, that the new heater had failed again.

What fixed it

The accepted reply did not confirm a specific repair. It advised that E14 is a broader heating fault and should not automatically be treated as another failed heater. The most strongly supported diagnosis is a heating circuit fault requiring further checks of the heater, NTC/thermostat and related wiring/connections.

Checks to try

• Previous heater element replacement after E16
• Assessment that E16 indicates a heater short circuit or insulation fault
• Assessment that E14 indicates failure to heat water
• Suggested consideration of connection faults, heater and NTC/thermostat

Parts or tools mentioned

• Heater element
• NTC probe / thermostat