Hoover Washing Machine Error E16 And E14
hi there, my problem with my 16 month old hoover DYN8144D washer is that, 3 months ago I had the error code 16, of which I replaced the heater element (5min job), but now I've the problem of error code 14, would you say id be best replacing the heater element or a new NTC probe, thanks.
Solution Summary
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This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Hoover DYN8144D showing E14 after earlier E16
- The problem
- A Hoover DYN8144D washing machine previously showed E16, after which the heater element was replaced. Three months later it developed E14. The user asked whether to replace the heater again or fit a new NTC probe.
- Likely cause
- E16 was identified as a short circuit or insulation fault on the heater. E14 was identified as a water heating fault that could be caused by various issues, including connection faults, the heater or the NTC/thermostat. As the heater had already been replaced, the reply said it was very unlikely, though not impossible, that the new heater had failed again.
- What fixed it
- The accepted reply did not confirm a specific repair. It advised that E14 is a broader heating fault and should not automatically be treated as another failed heater. The most strongly supported diagnosis is a heating circuit fault requiring further checks of the heater, NTC/thermostat and related wiring/connections.
- Checks to try
- Previous heater element replacement after E16
- Assessment that E16 indicates a heater short circuit or insulation fault
- Assessment that E14 indicates failure to heat water
- Suggested consideration of connection faults, heater and NTC/thermostat
- Parts or tools mentioned
- Heater element
- NTC probe / thermostat
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
1 Answer
Sorry for the delay. Error 16 refers to a short circuit or insulation fault on the heater but error 14 is to do with not heating the water which could be caused by various connection faults, the heater, NTC (Thermostat) etc so if you fitted a new heater it's very unlikely to have gone faulty (although not impossible). For more help see - not heating up the water
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