Solved

Water Leaking From Door

CUCurious
Asked over 20 years ago 5,873 views
0

My washing machine is leaking from the door so I assume the gasket is damaged. Any advice how to remove it and fit a new one?

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Washing machine leaking from bottom of door

The problem
Water was reported leaking from the bottom of the door. The owner initially suspected a damaged door gasket.
Likely cause
Most strongly supported diagnosis is contamination on the door glass or door seal flange, such as hairs or muck, causing the seal not to seat properly. A deteriorated or damaged door seal was mentioned as a possible cause, but was not confirmed.
What fixed it
Recommended action was to inspect where the water was actually coming from and clean the door glass and the sealing flange of the door seal thoroughly. The owner believed dog hairs from recently washed towels were the likely cause. Door seal replacement was discussed only as a possible next step if the seal flange was sticky, tacky or deteriorated, but no replacement was confirmed.
Checks to try
  • Confirmed the leak was running out of the bottom of the door
  • Advised to inspect the front sealing flange of the door seal for stickiness, tackiness or deterioration
  • Advised to clean the door glass where it presses against the seal
  • Advised to clean the door seal flange where it presses against the glass
  • Advised to make sure the leak was not actually coming from the soap dispenser and tracking around the door frame
Cause identifiedGenerated 14 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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3 Answers

Accepted Answer
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WH
WhitegoodshelpVerified Engineer
Answered over 20 years ago

Where exactly is the water coming from? Down the door front? Can you see the water coming from down the front of the door seal behind the door glass and running out from the bottom of the door? If so, and the door seal flange is sticky, tacky or deteriorated then it maybe needs a new door seal. If it looks OK, a leak like this can be caused by soap powder, hairs, strands of cotton or just muck stuck on the door glass where it presses against the door seal when the door is closed, and/or on the door seal flange where the door glass presses against it. If so, a good clean can cure the leak.

The majority of cases where a door seal (door gasket) leaks, it's because of a hole in the door seal body. The water runs down inside the machine and comes under the front of the washing machine (although clearly water coming from under the front of the washing machine doesn't guarantee the door seal is the source)

Door seals should be intuitive to replace if sometimes a little fiddly. The main tip (apart from making sure the washing machine is unplugged) is to take the top off the washer and there is usually a nut and bolt to undo which is holding a clamp band round the door seal fixing it to the tub.

Washer-dryers usually have the added complication of having a heat vent built into them as most washer dryers pump the hot air for tumble drying into the drum through the top of the door seal and are trickier to replace.

Finally, I've seen many cases where the water runs down from the bottom of the door but has in fact come from the soap dispenser. Many customers have been convince the leak was coming from the door, but a thin line of water trickles from the soap dispenser and runs round the door frame to appear as a door seal leak. Make sure this isn't the case.

Buy washing machine door seals - or any spare part for washing machines and other appliances

Whitegoods Help — appliance repair expert and forum host.
0
CU
Curious
Answered over 20 years ago

The water is running out of the bottom of the door as you describe. I think it may be hairs, as I have recently washed the dogs towels and no problem before that!!! Thanks a load mate much appreciated

0
WH
WhitegoodshelpVerified Engineer
Answered over 13 years ago

New article: Comprehensive advice on how to deal with a washing machine leaking -

5 Tips on diagnosing a leak

I have a full article on troubleshooting a leaking washing machine with several related articles such as intermittent leaks and leaks from specific places such as the soap drawer, underneath etc. http://www.whitegoodshelp.co.uk/washing-machine-leaking/

Whitegoods Help — appliance repair expert and forum host.

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