Hotpoint Aqualtis Aq9D692U Loose Green Wire
Hi there
I'm hoping someone can help me here.
My machine stopped operating and I could not open the door. I unplugged the electric supply, opened the lid to see if I could see anything obvious wrong. At the top right of the machine near a control card there is a loose green wire and I cannot see where this has came from. Does anyone have any advice or a photo of an opened machine that will give me a clue as to where this wire could have came from so that I can possibly fix it
Thank you in advance
Ralph
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Hotpoint Aqualtis AQ9D692U stopped with door locked; suspected damaged front-panel ribbon
- The problem
- The washing machine stopped operating and the door could not be opened. A loose green item seen near the control card was first suspected to be a detached wire.
- Likely cause
- The original poster later confirmed the green item was only filler, not a conductor. The strongest supported diagnosis is damage to the plastic ribbon leading to the front panel, as a scratch/crease was found on it and was suspected to be causing the fault. The exact electrical failure was not confirmed.
- What fixed it
- No repair was confirmed. The advice given was to identify how the ribbon became damaged and to try to locate a replacement part, noting that such ribbon parts can be difficult to source and are rarely replaced. Further diagnosis should be carried out by a suitably qualified appliance engineer.
- Checks to try
- Checked the top right area near the control card for an obvious loose wire
- Looked more closely and established the green item was not a conductor
- Inspected the plastic ribbon to the front panel and found a scratch/crease
- Advised to determine whether the ribbon had been catching somewhere or struck by the drum
- Parts or tools mentioned
- Plastic ribbon to the front panel
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
3 Answers
Hi. A photo of the wire and its surroundings might help. You should be able to upload pictures by going into the "More Reply Options"
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Hi there
Thank you for replying. I have since looked again and the green wire is not a green wire at all but merely a filer. I looked at it closer and noticed it wasn't a conductor.
I have since noticed that the plastic ribbon that goes to the front panel has a nasty scratch/crease in it and I think that is what is causing my problem. Is there any way to repair this or replace this?
Regards
Ralph
If you mean the ribbon of wires, finding parts like that can be difficult as they rarely need replacing. You need to work out how it came to be like that, has it been catching somewhere or hit by the drum? See if you can find the spare part on my Ransom Spares but you are unlikely to see a picture of such a rare part.
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