Timer Problems Hotpoint Ultima Wdd960

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Hotpoint Ultima WDD960 running far longer than the selected cycle

The problem

A Hotpoint Ultima WDD960 washer dryer was reported to take about three hours on a standard 1.5 hour wash cycle.

Likely cause

The accepted reply says this type of overrun can happen when the machine sticks on part of the programme without showing an error. The strongest suggested causes were a heating element going open circuit during the cycle, siphoning if it repeatedly fills and drains, or repeated load-balancing attempts if the delay happens around spin. The exact cause in this case was not confirmed.

What fixed it

No confirmed repair was given. The accepted advice was to identify which stage of the programme it is sticking on, as that would narrow the diagnosis between heating, siphoning, or spin-balance problems. The thread was marked solved, but no completed fix was documented.

Checks to try

• Observe whether the machine sticks on a specific part of the cycle
• Check if it is filling more than normal or repeatedly filling, stopping, washing and taking more water in
• Check if the delay occurs at spin, with repeated tumbling and stopping instead of progressing to full spin