Hotpoint wash times haywire
Hi had this machine just over a month. I reported the problem and a Hotpoint repair guy came out, but couldn't/wouldn't understand the problem. He left after 10 minutes having decided the routing of the discharge hose wasn't quite right.
I've taken a timelapse video now of what happens and booked a new repair. Hopefully will get something positively sorted now.
The problem is that the predicted time is way off what it actually is, and the time left changes a few times during the whole cycle. Some programs take longer and others shorter, but always the same- so ruling out variations due to load/temperatrue etc.
I saw a similar problem mentioned for a Miele machine, but the comments suggest such behaviour is normal.
If you are interested here is a link to the video (which runs for about 30 secs):
(In summary for the particular the program recorded it runs for about 50 minutes and then the time left jumps down by 50 minutes. As the time left further reduces to zero it then jumps back 20 minutes)
Anyone got any views on how best to push Hotpoint to resolve this - especially if this is a design issue?
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Hotpoint washing machine programme time display varies during cycle
- The problem
- A Hotpoint washing machine, just over a month old, showed programme times that did not match the actual cycle length. The displayed time left changed during the wash, including large jumps down and then back up again before finishing.
- Likely cause
- The accepted reply says this behaviour is often normal because the displayed time is only an estimate. Supported factors mentioned were incoming water temperature, water pressure, load balance, and possible sensor-based adjustments. Time increasing again near spin was said to be consistent with the machine retrying load balancing.
- What fixed it
- No repair was confirmed in the discussion. The strongest supported diagnosis is that the varying time display may be normal estimated-time adjustment rather than a proven fault. If the behaviour is excessive or inconsistent beyond this, further diagnosis should be carried out by a suitably qualified appliance engineer.
- Checks to try
- Observed that some programmes ran longer and others shorter, but did so consistently
- Recorded a timelapse showing a cycle running about 50 minutes before the displayed time dropped by 50 minutes, then later rose by 20 minutes
- A previous Hotpoint visit noted discharge hose routing, but no confirmed link to the timing issue was provided
1 Answer
Hello. I can't rule out a fault, but fluctuations and adjustments of time is very normal. They are always only estimates, the temperature of the water coming into the machine, the water pressure, and how balanced the laundry is can all affect the final time and presumably also the level of the soiling on some machines may also affect time if it is fitted with sensors that can sense the level of dirt and / or soap in the water. If the load can't be balanced properly - especially at the final spin - the machine can struggle to balance the load and jump back to the beginning of the spin cycle if it times out without successfully balancing it and doing a proper spin.
Need Professional Help or Spare Parts?
Your Answer
Sign in to share your expertise and post an answer.
Related Questions
Hotpoint BI WMHG 81484 UK
1 answer • 2 replies
Hotpoint WMFUG942 Door Issue
1 answer • 1 reply
Knocking sound in vintage Hotpoint First Editions 1000 - suggestions please!
1 answer • 3 replies
hotpoint wmxtf 842 - Door Interlock screws
1 answer • 1 reply
Hotpoint WM51 motor armature query
1 answer • 3 replies
Hotpoint selling split tubs again?
1 answer • 7 replies
Hotpoint WD21 "Starter Edition" question
1 answer • 5 replies
Hotpoint rd966j screen not working
1 answer • 3 replies
Hotpoint Washing Machine spins but rubs
1 answer • 4 replies
Bleep from Hotpoint Washing machine
1 answer • 1 reply