Help needed for Siemens IQ500 WM16W950GB
Hi, recently purchased a Siemens IQ500 WM16W950GB washing machine. Used it on Saturday for 1st time, dried the rubber seal and tray, and let it ventilate for a while and then closed door and tray. Wake up Sunday and see water drops on inside of glass door and a small water puddle 3cm in width at base of rubber seal. Bear in mind the machine has been off since Saturday. Wiped everything down Sunday evening, wake up Monday, same again. Kept an eye on it and it looks like it takes 2hours for some drops to fall. Cleaned the rubber seal last night, cheked this morning and, you guessed it water drops on inside of glass door and a 4-5cm water puddle at base of rubber seal. It seems to be coming from where the water 'jets in' when in use. So my question is, is this normal for the water to continually drip, even when off? or is it a fault? My last machine was a Hotpoint Ultima, which lasted 10 years and was designed differently to this, so am not sure if this is a fault or not.
Look forward to your help guys. Many thanks in advance.
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Siemens IQ500 WM16W950GB slow water seepage into drum when switched off
- The problem
- A newly purchased Siemens IQ500 WM16W950GB developed water droplets on the inside of the door and a small puddle at the bottom of the door seal several hours after use, despite being switched off. The poster believed the water was coming from the area where water enters during washing.
- Likely cause
- The accepted diagnosis was very slow seepage from the fill nozzles, most likely due to a faulty water inlet valve. Low water pressure was also suggested as a possible reason the valve was not staying fully shut.
- What fixed it
- Recommended action was to remove the soap drawer and check whether water was forming at or dripping from the inlet nozzles. If confirmed, the thread supports a diagnosis of a leaking inlet valve or pressure-related seepage, but the exact repair was not confirmed in the discussion.
- Checks to try
- Observed that droplets and a small puddle reappeared overnight with the machine off
- Noted the seepage appeared to come from where the water enters the drum
- Advised to remove the soap drawer and inspect the nozzles for a blob, bubble or drip of water
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
2 Answers
if you haven't already, pull out the soap drawer which should be easy to do (if you can't see how to do it check the instruction manual). Have a look to see if water is dripping from the nozzles. The kind of water seepage you describe would be very slow so I wouldn't expect to see drips, but you might see a blob or bubble of water. If the water is definitely coming from here and it's taking a long time to form a pool then either the water inlet valve is faulty, or you have very low water pressure which is not keeping the valve adequately shut.
Check out my relevant article here - Washing machine fills with water when off or overnight
Need Professional Help or Spare Parts?
Thanks for your help, will take a look.
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