Advice please - Siemens filter housing
Hi,
I have a Siemens IQ300 and took out the filter to clean it. I needed to use grips because it was stuck with scale. I can see that the bit that the filter screws into is cracked in two places. It looks like a big washer but it wont come out. The machine now leaks underneath at the front. :-(
Is it possible to buy the housing unit that the filter screws into or is it a whole new pump? I can see plenty of places to buy a new filter to screw in but I need the other part and not sure what it is called!
Trying to work out if the cost will be worth calling someone out or if I should just buy a new machine. It is 5 years old and just out of the guarantee now and working fine until I decided to clean the filter!
Model number :
WM12Q391GB/08
Thanks for any advice.
Lynn
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Siemens WM12Q391GB/08 leaking after cracked pump filter housing
- The problem
- After removing a stuck drain filter on a Siemens IQ300 washing machine, the original poster found the part the filter screws into was cracked in two places. The machine then leaked from underneath at the front. Model given: WM12Q391GB/08.
- Likely cause
- Cracking of the pump filter housing/seating where the filter screws in, causing a leak. The accepted reply indicates this part is not normally supplied separately and is generally only available as part of a complete pump assembly.
- What fixed it
- The accepted advice was that the filter housing itself is not usually sold on its own; the repair would normally involve replacing the complete pump, unless only the filter or filter seal were required. No exact repair carried out by the original poster was confirmed.
- Checks to try
- Filter was removed for cleaning
- Housing area where the filter screws in was found cracked in two places
- Leak was observed underneath at the front
- Parts or tools mentioned
- grips
- complete pump
- pump filter
- pump filter seal
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
3 Answers
Hi. As far as I know you can only ever buy either a complete pump, or a pump filter and/or pump filter seal.
Need Professional Help or Spare Parts?
Thanks very much for your help.
Back in the day you could buy any part for a pump. Any screw, seal, bolt etc
That’s when they were very well made, but now they are just really cheap plastic and basic.
Need Professional Help or Spare Parts?
Your Answer
Sign in to share your expertise and post an answer.
Related Questions
Rattling chain noise - Siemens washing machine
1 answer • 3 replies
Screen turns on but doesn't go beyond that - SIEMENS WM16S792NL WAS/DROOG
1 answer • 1 reply
Siemens Wash&Dry WD61430/13 randomly stops during cycle
1 answer • 1 reply
Siemens IQ300 washing machine error f43
1 answer • 8 replies
Siemens IQ700 Washing Machine + E36 + -25
1 answer • 1 reply
Siemens extraklasse wm14k280gb has an E21 error that will not clear.
1 answer • 1 reply
How do I find the e-Nr number for a Siemens WI14W300GB?
1 answer • 1 reply
Siemens, Idos is now using too much detergent
1 answer • 3 replies
Error 16 Siemens Wm12Q360gb/12
1 answer • 1 reply
Help needed for Siemens IQ500 WM16W950GB
1 answer • 2 replies