Siemens, Idos is now using too much detergent
Hi!
I have a Siemens WM16Y890DN with an IDOS. One day I could see that detergent was running out (from the "drawer" on the top to the left where the detergent is put). One of the two small corks was fallen out, so the detergent was running away. I fixed the issue, but what I also did was that I took the whole drawer out (see the attached picture) and washed it with water, then waited until it was more or less dry and then put it back in. After that the machine suddenly started to use too much detergent even though I did not change anything in the settings. The washing machine is full of foam now when it washes. So, I can see now that on the drawer there is a connector (blue on the picture, marked with a circle) which might not like water too much. So, my question is what I could have damaged? I can buy a new drawer, but will this solve the problem for sure, or could it have damaged something inside the washing machine (central computer or something)? So, again - the machine works fine now apart from the fact that it takes too much detergent.
Thank you very much for your time and consideration! English is not my native language, and I apologise if the details are not clear enough.
Alex
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Siemens WM16Y890DN i-DOS overdosing after drawer was washed
- The problem
- After a detergent reservoir plug had fallen out and been refitted, the owner removed and washed the i-DOS drawer on a Siemens WM16Y890DN. Once refitted, the machine still ran but began using too much detergent, causing excessive foam.
- Likely cause
- The strongest suggestion in the discussion is moisture affecting the drawer connector after the drawer was washed. A forum reply said the connector should not be immersed in water and suggested drying it.
- What fixed it
- The accepted advice was to dry the drawer connector carefully, for example with a hairdryer. The exact repair was not confirmed, but the fault later cleared and the owner reported the machine was working again.
- Checks to try
- Owner observed excessive foam during washing
- Owner noted the i-DOS drawer had been removed, washed with water and refitted
- Connector on the drawer was identified as a possible issue
- Drying the connector was suggested
- Parts or tools mentioned
- hairdryer
3 Answers
Hello. Sorry for a late reply. Yes I would think that the connector should not be immersed in water. Have you tried carefully drying it out with a hairdryer?
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Also sorry for the late reply. It works now. Do not know what was the reason.
Thanks Alex. That's good. As I was hinting in my reply, maybe it has dried out and fixed itself.
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