Solved

Washing powder tray not fully emptying

LELeroyj
Asked almost 10 years ago 2,173 views
0

Hi,

Basically the Washing Powder tray is not fully emptying.

Ive tried different amounts of powder etc but no difference.

I have noticed that there seems to be a little pool of water left over aswell.

I have looked through the manual and have tried the following:

cleaned the tray a few times

used the "Cleaning the washing machine" cycle

cleaned the pump

but still no change.

Any help much appreciated.

Washer Details

Model: WMFUG 942P

Purchased April 2016

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Detergent drawer on WMFUG 942P not flushing fully

The problem
On a WMFUG 942P washing machine, the detergent drawer was not fully emptying and a small pool of water was left in the tray. The user had already cleaned the drawer several times, run the machine cleaning cycle and cleaned the pump, with no improvement.
Likely cause
The accepted reply says the drawer is not being flushed properly because insufficient water is entering the detergent drawer section. Suggested causes were low water pressure, a kinked fill hose, or a fault with the machine’s water supply system or water valve. This was a diagnosis rather than a confirmed repaired fault.
What fixed it
Recommended action was to check water flow into the detergent compartment by removing the drawer and observing how much water enters during a wash cycle. The thread points towards troubleshooting as a water-entry problem. The exact repair was not confirmed.
Checks to try
  • Cleaned the detergent drawer several times
  • Ran the 'Cleaning the washing machine' cycle
  • Cleaned the pump
  • Observed whether enough water pours into the detergent drawer section during a wash cycle

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 12 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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1 Answer

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered almost 10 years ago

I'm presuming you mean it's not flushing the detergent down into the machine properly. If so it must be a problem with the water supply. If there was a blockage somewhere then water would spill out of the drawer. It could be just not a high enough water pressure, or a kinked fill hose, or a fault on the machine or water valve. Pull the soap drawer out and put the machine on a wash cycle then observe the drawer section where you put detergent and see how much water is pouring into it. There can't be enough or there wouldn't be a problem. It would need troubleshooting as a no water going into machine fault

Whitegoods Help — appliance repair expert and forum host.

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