Electrolux EWD1214 Drum turning intermittently during program
I have an Electrolux EWD1214 washer/dryer. The drum seems rotate ok and will then sudeenly only do quarter of half a turn anti clockwise and no clockwise turn. It will then move on in the program slightly and be ok again sometimes the program will run through perfectly ok. I have called an engineer out because my landlord is responsible for the washer. However, if there is nothing wrong, I will get charged a callout of £65 plus VAT. I don't want to fork out if there's nothing wrong. Glad of advice, does it sound as if there is a fault with the machine?
Solution Summary
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This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Electrolux EWD1214 drum intermittently only turning part-turn in one direction
- The problem
- An Electrolux EWD1214 washer/dryer was reported to rotate normally at times, but intermittently would only make a quarter or half turn anti-clockwise and would not turn clockwise. The programme could then continue and sometimes complete normally.
- Likely cause
- The accepted reply said the behaviour indicates a fault if it is new, with the most likely explanation being an intermittent faulty connection or a fault on the motor. The exact cause was not confirmed.
- What fixed it
- The advised action was to proceed with an engineer visit because the machine behaviour suggests a genuine fault rather than normal operation. As the fault is intermittent, recording the behaviour on video was recommended so it can be shown if the appliance appears normal during the visit.
- Checks to try
- Observed intermittent drum movement: only quarter or half turn anti-clockwise and no clockwise turn
- Noted that the programme sometimes continued and sometimes ran through normally
- Confirmed this was new behaviour rather than normal operation
- Parts or tools mentioned
- Video recording of the fault
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
1 Answer
Presumably you've noticed this is a new behaviour and it didn't do it before. In such case there is clearly something wrong. It sounds like a potential faulty connection somewhere or a fault on the motor. Make sure you video the fault if it is intermittent in case it doesn't do it when the engineer comes. If it does it every time though that's not so much of a concern.
Read my article here for more on this - Repair company want to charge if engineer can’t find fault
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