Loose drum on Electrolux EWX14450W
Hi I have an Electrolux EWX14450w and the drum seems very loose from side to side and hits the side panel when in spin mode. I’ve taken the top and back off and can’t see anything obvious broken. Can you advise
Solution Summary
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Electrolux EWX14450W drum loose and hitting side panel on spin
- The problem
- The washing machine drum was reported as very loose side to side and banging the side panel during spin. The user had removed the top and back panels but could not see any obvious broken part.
- Likely cause
- Most strongly supported diagnosis is a suspension problem: the outer drum may not be sitting centrally in the cabinet, or one or more suspension legs/dampers may be damaged, loose or badly worn. An out-of-balance load was mentioned as a possible cause only if the banging happens occasionally and briefly.
- What fixed it
- Recommended checks were to confirm the outer drum is held centrally within the casing and not leaning or twisted, and to inspect the suspension legs/dampers for damage, looseness or wear. If the noise occurs constantly rather than only with an occasional unbalanced load, the discussion indicates a more serious mechanical issue. The exact repair carried out was not confirmed.
- Checks to try
- Checked visually with top and back removed; no obvious broken part seen
- Check whether the outer drum is held centrally within the casing
- Check whether the outer drum is leaning or twisted front-to-back or side-to-side
- Check suspension legs/dampers for damage, looseness or wear
- Consider whether the banging happens only occasionally from an unbalanced load or constantly
- Parts or tools mentioned
- Suspension legs/dampers
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
1 Answer
Hello Jamie. The first thing to check is that the main outer drum is held nice and centrally within the casing and not leaning or twisted to one side or from front to back. Then that there are no suspension legs that seemed damaged, loose, or just badly worn. The drum should be fairly loose as it is suspended on springs and dampers, but it shouldn't move from side to side too easily. The suspension dampers work by absorbing the movement of the drum up and down on spin. If it is translated to side to side instead then it can bang about a lot. If it is doing it just occasionally and for a short while it might just be an outer balance load but if it does it all of the time and constantly it is something more serious. I have a full article on what causes washing machine drum to bang about here Jumps and bangs on spin
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