Solved
LG
F1403RD

LG F1403RD washer/dryer, dryer not heating up

GOgoldringers
Asked over 9 years ago 2,751 views
0

First of all welcome to all ,

I have a F1403RD LG washer dryer but the dryer has suddenly stopped heating up. At first I would get error DHE roughly on 19 minutes into a 30 minute dry only setting.

After the error I replaced the dryer element and the Thermister dryer sensor the 2 prong job with parts from 4lg. I didn't replace the Thermostat in the metal dryer duct so could it possible be this? also, how do I test this ?.

even after both replacement parts were installed It still doesn't heat up on dry but the DHE error doesn't appear anymore and it goes to the end of the dry only cycle as normal but cold.

I also took the plastic vent dryer duct off the back of the tub and cleaned it out but there wasn't much in it as I had cleaned this about a year back.

I'm now at a loss as to what the problem can be. How do I now check to find out what's causing the error ? any fuses or blocked pipes I should look for ? Any help would be greatly appreciated.

thanks

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

LG F1403RD washer/dryer dry cycle runs cold after DHE error

The problem
LG F1403RD washer/dryer stopped heating on the dry cycle. Initially it showed DHE at about 19 minutes into a 30-minute dry-only programme. The owner replaced the dryer element and the 2-prong thermistor dryer sensor, after which the DHE error stopped, but the machine still completed the dry cycle with no heat.
Likely cause
Most strongly supported diagnosis is an open or failed thermal overload cut-out (TOC) near the dryer element, or another heating-circuit temperature device being faulty. The exact failed part was not confirmed.
What fixed it
Check the thermal overload cut-outs associated with the dryer heater assembly, as these were identified as the only fuses. Also distinguish correctly between any TOC and NTC sensor before testing or replacing parts. The exact repair was not confirmed in the discussion.
Checks to try
  • DHE fault appeared roughly 19 minutes into a 30-minute dry-only cycle
  • Dryer element replaced
  • 2-prong thermistor dryer sensor replaced
  • Machine then completed the dry-only cycle without DHE but with no heat
  • Plastic vent dryer duct removed and cleaned
Parts or tools mentioned
  • Dryer element
  • Thermistor dryer sensor
  • Thermal overload cut-out (TOC)
  • NTC stat

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 16 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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1 Answer

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered over 9 years ago

The only fuses are the TOCs (thermal overload cut-touts). There is usually more than one and they are usually close to the dryer's element. It can be difficult to decide if a device is a TOC or an NTC stat. I have some articles here that might help -

Washer dryer not heating on dry cycle

How to test an NTC thermistor

Whitegoods Help — appliance repair expert and forum host.

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