Solved
Miele
W4144

Miele W4144 Washing Machine

ANAndy
Asked over 9 years ago 5,626 views
0

I have a W4144 which is 11 years old and at the end of the wash cycle on spin the machine begins to 'knock' loudly, get out of balance and fault F50 is displayed, yet on a cycle with an empty drum no fault occurs so it appears to be a drum balance issue ?

The drum springs and shock absorbers all appear ok, sensor issue or motor ?

i would be grateful of any ideas as what this could be ?

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Miele W4144 knocks on spin and shows F50 under load

The problem
An 11-year-old Miele W4144 washed normally but at the end of the cycle during spin it knocked loudly, went out of balance and displayed fault F50. The fault did not occur with an empty drum. The drum springs and shock absorbers were reported to appear OK.
Likely cause
The strongest diagnosis in the discussion is a loose drum weight causing the knocking and imbalance under load. A sensor or motor fault was queried by the owner but not supported by the replies.
What fixed it
Recommended action was to isolate the machine from the mains, remove the lid and physically move the outer drum side to side and up and down to see whether the same knocking can be reproduced and then locate the source of the knock. The exact repair was not confirmed in the thread.
Checks to try
  • Fault F50 appeared during spin with a load
  • No fault occurred on an empty-drum cycle
  • Drum springs appeared OK
  • Shock absorbers appeared OK
  • With power disconnected, remove the lid and shake the outer drum side to side and up and down to reproduce the knock

Safety: Disconnect the washing machine from the mains before removing the lid or checking for the source of the knocking. Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 13 Aug 2026 · AI summaries can make mistakes — read the full thread below.
Was this summary helpful?

1 Answer

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered over 9 years ago

And knocking noise is commonly caused by a loose drum weight. I would think it quite unusual for a Miele drum weight to come loose but nothing is impossible. To test for it I would disconnect the washing machine from the mains. Take off the lid and then physically shake the outer drum around from side to side and up and down. If you can hear the knocking noise when doing this then you should bail to locate what is causing it.

Whitegoods Help — appliance repair expert and forum host.

Your Answer

Sign in to share your expertise and post an answer.

Need an engineer?

Find an Engineer

Rather leave it to a pro? Find a local engineer to diagnose and repair your Miele.

  • Search by your postcode
  • See the checks each business has passed
  • Compare ratings and call-out charges

Need a spare part?

Spare Parts Guide

Fix it yourself for less. Work out which part your Miele needs before you order anything.

  • Match the symptom to the likely part
  • How to find your full model number
  • When a genuine part is the safer choice