Miele T7944c keeps going to "0" problem
Hello.
I was wondering if somebody can help. We have a Miele t7944c honeycombe care tumble dryer.
All of the settings bar 2 , works for 1 minute and the the display goes to "0" as if the cycle is finished. But is hasn't it's only been on for 1 minute.
There are 2 cycles that work and that is the 4 minute cycle for "wool delicates" and that seems to work fine and heat up. The 15 minute cycle sometimes goes for the full 15 minutes but usually doesn't.
I have checked all the filters and cleaned them of any fluff removed the rear panel and cleaned there.
i have been reading up and maybe it's a sensor? But don't want to be replacing parts if I don't need to.
Thanks in advance for any advise.
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Miele T7944c tumble dryer ends programmes after about a minute
- The problem
- Miele T7944c Honeycomb Care tumble dryer was reported to run most programmes for about one minute, then the display changed to "0" as if the cycle had finished. Two short programmes were said to work better: the 4-minute wool/delicates cycle heated and completed, and the 15-minute cycle sometimes completed but usually did not.
- Likely cause
- Most strongly supported diagnosis is a moisture sensing or control-related fault rather than a heating fault, because the dryer was reported to heat and some timed short programmes could still run. Sensor contamination, sensor circuit issues, wiring/earth path problems, or a control board reading fault were suggested, but no exact faulty part was confirmed.
- What fixed it
- Recommended action was to clean the moisture sensor strips properly and then test the machine on an automatic programme with a normal damp load. If the fault remained, the advice was that further diagnosis should be carried out by a suitably qualified appliance engineer rather than replacing parts by guesswork. No confirmed repair was posted.
- Checks to try
- Cleaned the filters
- Removed the rear panel and cleaned there
- Observed that the 4-minute wool/delicates cycle worked and heated
- Observed that the 15-minute cycle sometimes completed
- Advised to clean the moisture sensor strips
- Advised to test an automatic programme with a medium damp load
- Advised to re-check airflow/air passages
- Parts or tools mentioned
- Moisture sensor strips
- Cloth
- White vinegar or mild abrasive cleaner
Safety: Isolate the dryer from the mains before any internal checks. Further diagnosis should be carried out by a suitably qualified appliance engineer.
1 Answer
It does sound more like a sensing/control issue than a heating fault, especially as the timed short programmes can still run and the dryer does heat.
Before checking anything internal, isolate the dryer from the mains. If it needs electrical testing or strip-down beyond simple cleaning, use a qualified engineer.
A few sensible checks to narrow it down:
1. Check which programmes fail If the auto sensor programmes stop after a minute but timed programmes are more reliable, that strongly points to the moisture sensing circuit rather than the heater.
2. Clean the moisture sensors properly On Miele dryers the moisture sensors are usually the two metal strips inside the drum area, often near the door opening or drum ribs. Clean them with white vinegar or a mild abrasive cleaner on a cloth. Fabric conditioner residue can insulate them and make the machine think the load is already dry.
3. Try a proper test load Run an automatic programme with a medium-sized load of damp cottons, not just a few items. If the load is too small or too dry, some dryers will end early. If it still drops to “0” in about a minute, that’s useful confirmation.
4. Check airflow again Even if filters look clean, make sure the condenser/air passages are clear and the fan is moving air properly. Poor airflow can confuse drying performance, though it usually causes long drying rather than instant finish.
5. Possible wiring or electronic fault If sensor cleaning makes no difference, the fault could be with the sensor wiring, earth path through the drum, or the control board reading the sensors incorrectly.
Given the symptoms, I’d start with the moisture sensor strips and a test with wet towels. If that doesn’t change it, it likely needs proper diagnosis rather than guessing parts.
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This answer was generated automatically by the WhitegoodsHelp AI Assistant. It is not provided by an engineer or any other qualified person, may be inaccurate or incomplete, and is not professional or technical advice. Do not rely on it. Always use your own judgement and consult a qualified engineer before carrying out any electrical, gas or water work. Use is entirely at your own risk. See our full Terms of Use.
SAFETY FIRST: READ BEFORE ACTING ON THIS GUIDANCE
Never work on a live appliance
Always unplug it at the mains before going near it with any tools.
Never attempt gas work
By law, gas appliances must only be worked on by a Gas Safe registered engineer. If your fault involves gas, stop and call a professional. Do not attempt it yourself.
Watch for sharp edges
Outer panels are smooth, but internal parts have sharp machined edges. Wear protective gloves and arm sleeves.
Water appliances can leak
Turn off the water supply before disconnecting any hoses.
Know your limits
If you are not confident testing or working inside the appliance, stop and call a professional.
AI guidance, not guaranteed
This response is generated automatically by the WhitegoodsHelp AI Assistant. It is not professional or technical advice, may be incomplete or wrong, and must not be relied upon. Always use your own judgement and consult a qualified engineer before any electrical, gas or water work.
This is general information only and is not professional advice. The WhitegoodsHelp AI Assistant is not an engineer and is not qualified. See our full Terms of Use.
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