Solved
Hotpoint
WMFUG842

Hotpoint Smart Tech WMFUG842 issue

GOGordonmunro09
Asked over 8 years ago 1,857 views
0

Hi folks, first time poster. my Hotpoint has stopped responding, ie the display panel is all lit but nothing happens when you push the buttons. Switch it off at the wall and back on and the lights just come back on and still no response from the machine. No fault codes or anything, just every light on the panel is lit. I fear it's something terminal, and not being technically minded I did all of the layman checks to see if hoses etc were not kinked etc. Machine is 18 months old and we only ever use the 1 hour quick wash. It had just finished a cycle when this happened. No flooding or water anywhere.

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Hotpoint WMFUG842 unresponsive with all panel lights lit

The problem
Hotpoint Smart Tech WMFUG842 stopped responding immediately after completing a wash. The display panel was fully lit but none of the buttons worked. Powering off at the wall and back on made no difference. No fault code was shown, and there was no sign of flooding or kinked hoses.
Likely cause
The accepted reply said that on some Hotpoint washing machines an open-circuit motor or heater can leave the display lit while the machine itself will not operate. The first item specifically recommended for checking was the motor brushes.
What fixed it
Check the motor brushes first. The accepted advice also suggested that an open-circuit motor or heater was a possible cause of this symptom. The discussion does not confirm the exact failed part or a completed repair.
Checks to try
  • Power cycled at the wall
  • Checked for kinked hoses
  • No fault codes displayed
  • No flooding or water present
  • Motor brushes recommended as first check
Parts or tools mentioned
  • Motor brushes

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 7 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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1 Answer

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered over 8 years ago

With some Hotpoint washing machines if the motor or heater goes open circuit the display works but nothing works on the machine. First check the brushes.

Whitegoods Help — appliance repair expert and forum host.

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