Miele W970 leak
I've got a Miele W970, I think from 2001, which until a few months ago, never gave me a moment's trouble. Then the door latch failed (got Miele out to fix it, which was't cheap). Now it has developed a leak. I've knackered my rotator cuff, so I can't pull it out to get at the back of it, and it seems to be enclosed underneath, so it's hard tell where the leak is coming from. It doesn't help that the user manual is sparse and I can't find a service manual. It's not a huge leak (maybe half a litre?) and it only leaks on pumping out, though it seems to leak faster when spinning. Just from that, is it possible to tell roughly what is wrong? Eg whether it needs a new pump, or just a new hose? It's a brilliant machine and I'd like to repair it if it's economical to do so. But I'd like to know whether it's arm-and-a-leg territory before calling Miele again.
Grateful for any advice!
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Miele W970 leaks during drain/spin
- The problem
- A Miele W970 washing machine developed a modest leak, reported as roughly half a litre, occurring only when pumping out and apparently faster during spin. The owner had already had a door latch repaired previously and wanted to know if the new fault might be economical to repair.
- Likely cause
- The discussion does not confirm a specific cause. The accepted reply says that if the pump filter is not the issue, the leak could be from various parts and cannot be identified remotely.
- What fixed it
- The accepted advice was to check and clean the pump filter, the filter housing, threads and rubber seal, then refit it tightly. The original poster confirmed this had already been done and the leak remained. The next recommended step was to pull the machine out and inspect it properly. Exact repair was not confirmed.
- Checks to try
- Pump filter removed and cleaned
- Filter housing cleaned
- Filter threads wiped over
- Rubber seal checked
- Filter refitted tightly
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
3 Answers
The only thing you can check without pulling it out is the pump filter. Take it out and clean it all and inside where the filter fits. Make sure it’s refitted properly and nice and tight. If it’s not that it could be anything.
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Thanks Andy - alas, I did that first thing, wiped over all of the threads to make sure there wasn't anything stuck in there or gunked up, and checked the rubber seal bits. All fine, and put back and screwed back tight. Still leaking. Not huge amounts, and not obviously getting worse so I'm guessing it's not as simple as a split hose. Meh.
It’s not necessarily serious, but it will need pulling out to inspect it and they are very heavy.
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