Solved
Hotpoint
HE8L493

Leak left bottom part Hotpoint HE8L493

PEPepotUK
Asked almost 8 years ago 5,579 views
0

Hello! I have a Hotpoint HE8L493 works fine but after I dropped my phone beside it (how fate makes us find things out eh) then ran my hand on the left bottom leg of my washer and I felt a bit of wetness/moisture and I wiped it with a tissue. I just finished a cycle of wash then and after that, I tried loading another cycle and I placed a tissue beneath it. After the cycle I had a look at the tissue. It isn't enough to soak it fully nor partially but there are some wetness on it.

I don't know if it is condensation or a leak? It's too small I think to be considered major leak or even felt as it doesnt even drop a water to the floor. You literally need to "press" your hand on the washing machine leg or dab a tissue to see the wetness. So is it a leak or what? Thanks!

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Minor moisture found at left front leg on Hotpoint HE8L493

The problem
After a wash cycle, a small amount of moisture was found around the left bottom leg area of a Hotpoint HE8L493. The machine otherwise worked normally. The wetness was slight enough not to drip onto the floor, but it could be picked up by pressing a hand or tissue against the area.
Likely cause
A small leak was considered more likely than condensation, although the exact source was not confirmed. The accepted reply suggested it could be from the area beneath the soap dispenser drawer, but also noted that water can travel and appear away from the true source.
What fixed it
Monitor the machine in case the leak worsens. Pull the washing machine out and inspect it to trace the source of the moisture. The exact repair was not confirmed in the discussion.
Checks to try
  • Tissue placed beneath the machine after a cycle showed slight wetness
  • Moisture was felt around the left bottom leg after a completed wash cycle
  • Advised to pull the machine out and inspect underneath/around the machine to locate the source
Parts or tools mentioned
  • Tissue

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 13 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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1 Answer

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered almost 8 years ago

Hello there. It's certainly something you need to keep an eye on in case it gets worse. It sounds from your description like it could be underneath the soap dispenser drawer. But leaks can run a fair way on from their source. They can also drip down and run around various parts to end up dripping in a separate place to where they started. I wouldn't expect much condensation unless it is kept in a cold environment. The only thing I can advise for now is if you want to try and find where the source of the leak is you will need to pull the washing machine out and inspect it. I have help article on how to find leaks on a washing machine here - 5 essential repair tips when faced with a washing machine leaking

Whitegoods Help — appliance repair expert and forum host.

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