Solved
Hotpoint
WT960

Hotpoint WT960 leaking from the bottom

RORoffers
Asked about 7 years ago 3,768 views
0

Hello, is there anyone that can identify what the problem is with my washing machine that has developed a small leak. I recently dyed some clothes and this forunately helped in highlighting where it's coming from.

These images are taken from the bottom of the tub.

Img 1 img 2

It's the classic "should I repair or replace?" question. I think I've had the machine for about 8 years now, so I'm swaying towards replace (plus, I like shiny new things).

Many thanks in advance for any help.

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Hotpoint WT960 leak from outer drum joint

The problem
A Hotpoint WT960 washing machine developed a small leak from the bottom. Dye used in a recent wash highlighted the leak around the bottom of the tub area shown in the photos.
Likely cause
The strongest diagnosis in the discussion is a leak from the seal between the two halves of the outer drum. This was based on the visible staining/leak position in the images. The exact failed part was not physically confirmed.
What fixed it
The recommended action was to remove the complete drum and strip it down to access the joint between the two outer drum halves. The reply noted that a separate drum seal could not be found, only the two drum halves, and suggested that one or both halves might include the seal. Repair was considered likely uneconomical, so replacement was suggested as a sensible option.
Checks to try
  • Leak location identified from photos at the bottom of the tub
  • Forum reply assessed the leak as coming from the joint between the two outer drum halves
  • Parts availability check found no separate drum seal listed, only the two drum halves
Parts or tools mentioned
  • Outer drum halves
  • Drum seal (not found separately in the parts listing)

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 10 Aug 2026 · AI summaries can make mistakes — read the full thread below.
Was this summary helpful?

1 Answer

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered about 7 years ago

Hello. It looks like it's leaking from the seal between the two halves of the outer drum. It would need the entire drum removing and stripping down. However, I can't find a drum seal available, only the two halves of the drum separately. Potentially one or both could come with the seal. To be honest, it might just not be worth worth repairing.

Whitegoods Help — appliance repair expert and forum host.

Your Answer

Sign in to share your expertise and post an answer.

Need an engineer?

Find an Engineer

Rather leave it to a pro? Find a local engineer to diagnose and repair your Hotpoint.

  • Search by your postcode
  • See the checks each business has passed
  • Compare ratings and call-out charges

Need a spare part?

Spare Parts Guide

Fix it yourself for less. Work out which part your Hotpoint needs before you order anything.

  • Match the symptom to the likely part
  • How to find your full model number
  • When a genuine part is the safer choice