Hotpoint Aqualtis AQ113D697
I have a hotpoint Aqualtis AQ113D607(E) washing machine, purchased in 2012. The manufacture date is August 2011.
Fault: It stops 30% of the time with 1 minute remaining on the wash timer. If left unattended it can sit on 1 minute forever, (longest we left it was overnight), continuing to turn the clothes over.
Workaround: The workaround is to pause the wash, turn the dial to rinse, and resume the wash. The rinse takes 45 minutes but completes every time.
The machine stopped working completely a few months ago, which was due to a split in the ribbon cable from the door controls. While waiting for a replacement door to arrive, I purchased a second hand machine, manufacture date October 2011. The second machine also exhibited the 1 minute issue on 30-40% of its washes. After replacing the door, wish a used complete door, the first machine worked, but continues to have the 1 minute fault.
There is no fault code displayed.
Hotpoint claims to have no known issues with these machines. I have found a few people on forums with the fault, but no solutions. It was suggested a heating element; Hotpoint service (Facebook) suggests this is unlikely to cause this issue. Would it actually get as far as 1 minute remaining if the heating element was at fault? Or would it report an error?
Can anyone help?
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Hotpoint Aqualtis AQ113D697/AQ113D607(E) intermittently stuck at 1 minute
- The problem
- The washing machine intermittently stops with 1 minute left on the programme and can continue tumbling indefinitely if left. Manually switching to rinse allows the cycle to complete. No fault code is displayed. The same 1-minute symptom was reported on two similar machines, while a separate complete failure on one machine was traced to a split ribbon cable in the door controls and resolved by fitting a used complete door.
- Likely cause
- A faulty heating element was identified as one possible cause of the machine being stuck on 1 minute, but the discussion states there can be various causes. The accepted reply says this behaviour reflects a fault that the software is not detecting rather than a specific confirmed component failure.
- What fixed it
- Do not replace parts on speculation. The accepted advice was to test the heating element with a meter to establish whether it is faulty before replacing anything. The exact repair for the 1-minute fault was not confirmed in the discussion.
- Checks to try
- No fault code displayed
- Cycle can sit at 1 minute indefinitely while still turning the clothes
- Selecting rinse manually completes successfully
- Heating element should be tested with a test meter before replacement
- Parts or tools mentioned
- Heating element
- Test meter
- Used complete door
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
1 Answer
Yes heating element is one of the possible causes for being stuck on 1 minute. Getting stuck on 1 minute is a failure of the software design in that there is a fault, but the software isn’t detecting it.
However, don’t just buy and replace the element. You have to establish whether it’s faulty or not by testing it with a test meter. Being stuck on 1 minute is an anomaly that shouldn’t happen and can have various causes.
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