Solved
Beko

pump and everything ells clogged up (Beko)

POPot Wash
Asked almost 8 years ago 1,948 views
0

Hello fellow washers

I was the proud owner of a Beko WTG50M1W machine, until I put something I should not of put in the machine. Well the item I put in the machine has completly broken up into little bits.

I have gotten into the drum cleaned it out ect, but when I put the machine on a new wash, I can hear a strange sound coming from the pump like it is pumping no water and of cource there is no water getting into the drum its self, and after a while the machine times its self out and stops. went to check the filter housing only to find the filter missing so I guess it has clogged up the pump

What would be the next stage please?

Thanks in advanced

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Beko WTG50M1W suspected blockage after item broke up in wash

The problem
A Beko WTG50M1W was used with an unsuitable item that broke into small pieces inside the machine. The drum was cleaned, but on the next wash there was a strange pump noise, no water appeared to enter the drum, and the programme eventually timed out. The filter housing was checked and the filter was found to be missing.
Likely cause
The discussion suggests two possible faults rather than one confirmed cause: either the machine is not draining because debris is obstructing the drain path/pump, or it is not filling for a separate reason. It was also noted that broken fragments left inside the machine could cause further internal damage if substantial enough.
What fixed it
No single repair was confirmed. The accepted advice was first to establish whether the machine is failing to drain or failing to fill, because the symptoms described were mixed. If debris remains inside the machine, it should not be used until all significant pieces have been removed. The exact repair was not confirmed.
Checks to try
  • Drum cleaned after the item broke up
  • Pump noise heard on starting a new wash
  • No water seen entering the drum
  • Programme timed out and stopped
  • Filter housing checked and filter found missing

Safety: Do not use the washing machine if any substantial broken pieces may still be inside, as they could damage the tub. Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 9 Aug 2026 · AI summaries can make mistakes — read the full thread below.
Was this summary helpful?

1 Answer

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered almost 8 years ago

Hello. I'm not sure exactly what your current problem is. You said there's no water getting into the drum, but also you think the pump is clogged up, which would stop water being pumped out. So I'm not sure whether the problem is that there is no water going in or that it is not pumping the water out? From your description of what happened it shouldn't stop the water from going into the washing machine, unless the washing machine is already full of water and it can't get rid of it. If that is the case try this article - Washing machine won't drain water

If the washing machine won't fill with water then this article covers the possible problems Washing machine won't fill with water

On a more general note, if something has got inside the washing machine that has broken up into smaller pieces it may be difficult to get them all out depending on what it is. If the pieces are light plastic they will float about and resist being sucked into the pump. If they are heavier items than they should gravitate towards the pump where they can be retrieved, which is good except that heavy items can also punch a hole through the plastic drum and cause fatal damage. So if the item has any parts on it that are substantial enough to break through the tub do not use the washing machine again until you have got them all out.

You might also find my article here of use How to remove something stuck in washing machine drum

Whitegoods Help — appliance repair expert and forum host.

Your Answer

Sign in to share your expertise and post an answer.

NAC Repair

Need an engineer?

NAC Repair

Rather leave it to a pro? Book a fully qualified engineer to diagnose and repair your Beko.

  • Vetted, fully qualified engineers
  • Nationwide UK coverage
  • Fast, fixed-price appointments
Spares4Appliances

Need a spare part?

Spares4Appliances

Fix it yourself for less. Get genuine replacement parts for your Beko delivered to your door.

  • Genuine, manufacturer-approved parts
  • Fast next-day UK delivery
  • Secure checkout & easy returns