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Miele

Miele W504 plus water protection system activated

DADav31
Asked almost 8 years ago 7,084 views
0

Hi, I'm first time poster here and would appreciate if someone can help with this issue. Basically, I have this oldish miele that has never failed us and now it is coming up with check water inlet and check water drain pipe warning lights, both together towards end of cycle. It came back after few washes having cleared it once by tilting machine slightly to deactivate sensor, which I found out about from online help.

Now the question I have is if this happens again, could it be fault with the water protection activation sensor that brings up these warning lights to protect excessive water leakage? I mean, both times this has happened, I haven't seen any visible water spillage other than maybe whatever slight spillage there may be in the built in tray under the machine and rocking the machine to deactivate hasn't resulted in water spillage either. Are you able to shed some light as to why this sensor has cut out twice and may possibly trip again

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Miele W504 water protection system warning likely caused by water in base tray

The problem
A Miele W504 washing machine showed both 'check water inlet' and 'check water drain pipe' lights together near the end of the cycle. The warning cleared temporarily after the machine was tilted to reset the protection system, but later returned after a few washes.
Likely cause
The strongest supported diagnosis is that the water protection system was being triggered by water collecting in the bottom tray, most likely from an intermittent leak. A faulty activation sensor was suggested by the owner, but this was not confirmed in the discussion.
What fixed it
Recommended action was to remove the back panel and inspect the bottom tray the next time the fault occurs to see whether water is present. If water is found, the source of the leak should be traced. The exact repair was not confirmed.
Checks to try
  • Observed both warning lights together near end of cycle
  • Fault temporarily cleared by slightly tilting the machine
  • Recommended to remove the back panel
  • Recommended to inspect the bottom tray for water
  • If leaking, trace where the leak is coming from

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 12 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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2 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered almost 8 years ago

You would need to remove the back panel and inspect the bottom tray for water to see if it is leaking or not the next time it does it. If it is leaking you need to trace where from washing machine leaking help

Whitegoods Help — appliance repair expert and forum host.
0
DA
Dav31
Answered over 7 years ago

Thanks Andy, that is most helpful. I shall try next time it happens

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